Patient Experience Administrator
3 weeks ago
An exciting opportunity has arisen within the Patient Experience Department to support the administration and co-ordination of feedback and the complaints handling process, in addition to the wider services of the Patient Experience Team.
You will need to manage a busy workload, have an ability to work to tight deadlines and be adaptable to changing priorities and demands. The role requires you to have excellent communication skills on all levels, produce written work to a high standard, and have excellent IT skills. You must also have the ability to liaise at all levels with strong administrative, customer service and organisational skills and experience.
In return you will have the opportunity to work alongside a well established knowledgeable team and staff across NHS Fife to ensure compliance with the National and Local feedback and complaint handling procedures.
**Applications on a secondment basis will be considered providing you have prior agreement from your current line manager.**
For informal enquiries please contact Mrs Lizzie Gray, Patient Experience Team Lead on 01592 648153.
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