Triage Administrators

**Please note salary of £20,300 is for full time posts, part-time posts will be pro rata on hours worked.**_

Posts will be based in Kirkcaldy.

The post holder will work in partnership with colleagues, individuals, and families from international communities to:

- Operate a triage service by conducting an initial assessment.
- Refer individuals for direct support internally and signpost to external organisations.

For the above roles proficiency and confidence in using Microsoft packages and electronic case management systems. Experience of working with vulnerable individuals, ideally with ethnic minority communities. You will have a positive approach to equalities and human rights. Some experience of working with triage systems and case working principles would be advantageous. Successful applicants will be expected to have a good command of English both written and orally. Also, to have the ability to communicate effectively with people whose first language is not English. A willingness to develop through ongoing learning and reflective practice.

**Job Types**: Full-time, Part-time
Part-time hours: 21-35 per week

**Salary**: From £20,130.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kirkcaldy, KY1 2YX: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 10/08/2023
Reference ID: Triage Administrator
Expected start date: 25/08/2023