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Administrator

5 months ago

Kirkcaldy, United Kingdom NHS Scotland Full time

**Shift pattern: Monday - Friday (office hours)**

**A degree of flexibility will be required to provide cover at times of absence.**

ICASS (Integrated Community Assessment & Support Service) which aim is to improve the quality of care and outcomes for older people in supporting them to remain independent within their own homes or communities.

It is intended that ICASS will provide a person centred and integrated focus on hospital at home, hospital admission/discharge, intermediate care and re-ablement and will provide seamless care for older people through closer alignment of service provision.

This post is part of the administration team, supporting clinical referrals to Hospital at Home and is the first point of contact to the Hospital at Home team and will be part of the team based a at Whyteman’s Brae Hospital, KIRKCALDY. This post will play a critical role in the overall system operating 7 days per week. A high degree of accuracy is required to deal with the complex referral process. There is also a requirement to provide some support to the SPOA (single point of access) administration function within the team.

You should be educated to Higher, SVQ level 3 and/or have equivalent NHS experience. A sound knowledge of Microsoft Office packages including Excel and a knowledge of databases is vital as you will be required to manage an electronic referral system and database. Excellent telephone and communication skills will be essential as well as the ability to work flexibly including some public holiday. A positive outlook in relation to high quality customer care and team working is also required.

If you feel that you can play an active part in this evolving service, we would like to hear from you.