Insurance Administrator

**About us**

Insure Smart is a small independent insurance broker in Kirkcaldy who have been established since 2004. We first started out as a small family-run business. Though we’ve grown since, more than half of the team are family, and we endeavour to honour our humble start by specialising in the support of small to medium-sized businesses with their insurance requirements.

We are seeking a highly motivated and organised individual to join our team as an Insurance Administrator at Insure Smart. As an Insurance Administrator, you will play a crucial role in supporting the Sales Team and ensuring the smooth operation of our sales processes. Your attention to detail, exceptional organisational skills, and ability to work in a fast-paced environment will be key to your success in this role.

**Responsibilities**:

- Provide comprehensive administrative support to the Sales Team.
- Collaborate with the Sales Team to gather and organise necessary documentation for sales transactions, ensuring compliance with company policies and procedures.
- Assist in maintaining accurate and up-to-date customer records and databases.
- Assist with general administrative tasks such as filing, data entry, and managing correspondence.
- Reception duties, answering phone calls and assisting customers where required.
- Manage daily tasks and ensure all Sales are placed within our internal software house and aligns with our processes.

**Qualifications**:

- Previous experience in an administrative or sales support role is preferred.
- Excellent organisational skills with a strong attention to detail.
- Proficiency in using productivity tools such as Microsoft Office Suite (Word, Excel)
- Exceptional verbal and written communication skills.
- Ability to multitask and prioritise tasks effectively in a fast-paced environment.
- Strong problem-solving skills with a proactive approach to resolving issues.
- Ability to work independently and collaboratively as part of a team.
- Flexibility and adaptability to meet changing business needs.
- High level of professionalism and integrity in handling confidential information.

Join our team and contribute to the success of Insure Smart by providing valuable support to our Sales Team. Your contributions will play a pivotal role in ensuring efficient sales operations and maintaining excellent customer relationships.

**Salary**: £21,500.00 per year

**Benefits**:

- Company pension

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Kirkcaldy: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: In person

Expected start date: 04/09/2023