Customer Service Officer

6 months ago


Cheadle, United Kingdom CU Recruitment Full time

**Job Reference Number: CUR023**

**Customer Service Officer**

**Cheadle, Manchester**

**Hybrid remote (3 days at home, 2 days in-office)**

**Permanent, 8-4 (when in office), (9-5 when at home), flexible days**

**£21k - £25k **+ yearly salary increases + private medical & dental insurance + 21 days holiday (increasing to 26 with length of service) plus bank holidays + 6% pension + death in service cover

This is an excellent opportunity for a motivated and driven Customer Service Officer to join a rapidly growing/well established organisation.

Our client is a not-for-profit financial institution, whose goal is to give back to the local community by providing ethical finance to those in need. Established for over 35 years, they serve people who work for the police within the UK.

**The role**
- Day-to-day responsibilities_
- Answering the phone to prospective and existing members
- Dealing with all manner of financial queries
- Why would you want this role?_
- Be part of a rapidly growing and vibrant organisation
- Work for a not-for-profit organisation that aims to help people

**The Person**
- Essential_
- Customer service experience
- Good communication skills
- Great team player
- Ability to use empathy when dealing with people who may be in a vulnerable position
- Desirable_
- Ex-banking sector employee
- Financial background
- Not-for-profit experience

**Salary**: £21,000.00-£25,000.00 per year

Ability to commute/relocate:

- Cheadle, Greater Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Reference ID: CUR023



  • Cheadle, United Kingdom Service Care Solutions - Housing Full time

    Job Title: Customer Service Executive Work Pattern: Full time 9:00 AM - 8:00 PM on a rota basis Duration: Permanent Location:Cheadle SK8 Salary £23k About the Role:We're looking for a passionate and detail-oriented Customer Service Executive to join our team. This vital role ensures a seamless and customer-focused car-buying journey by supporting Personal...


  • Cheadle, Borough of Stockport, United Kingdom Service Care Solutions Full time

    Job Title: Customer Service Executive Work Pattern: Full time 9:00 AM - 8:00 PM on a rota basis Duration: Permanent Location: Cheadle SK8 Salary £23k About the Role: We're looking for a passionate and detail-oriented Customer Service Executive to join our team. This vital role ensures a seamless and customer-focused car-buying journey by...


  • Cheadle, United Kingdom Essential Personnel Full time

    **Customer Services Advisor** Our finance company is recruiting a **Customer Services Advisor** to work in their office in **Cheadle Stockport** **Duties include**: - Dealing with issues and queries and being proactive to solve problems - Resolve customer queries - update the database - Assist with all admin scanning, dealing with the post etc As a...

  • Customer Service

    6 months ago


    Cheadle, United Kingdom Boutinot Wines Full time

    **Title**: Customer Service **Reporting to**: Customer Service Manager **Hours**: Full Time - 35 hours per week **Contract**: Permanent **Location**: Cheadle, SK8 **So, what’s the job ‘in one’?** Our aim in Customer Service at Boutinot is simple, to build fantastic and enduring relationships. We do this through making a point of understanding our...


  • Cheadle, United Kingdom Elite Search Group Ltd Full time

    Our client in the Car Finance Industry is one of the leading names in the North-West of England. The company has **fantastic benefits and financial package** on offer, coupled with a brilliant culture are the reasons why they have such a low staff turnover. With free onsite parking and an attractive bonus package on offer, this position is a great...


  • Cheadle, United Kingdom Boutinot Wines Full time

    **Title**: International Customer Service **Hours**: Full Time - 35 hours per week **Contract**: Permanent **Location**: Cheadle, SK8 **Role and responsibilities**: - Take full ownership of customer orders from start to finish. Check stock availability, enter orders accurately on the system, inform customer of any potential issues with supply, invoice...


  • Cheadle, United Kingdom IMS EURO LTD Full time

    Customer Service Advisors are accountable for a range of customer service and satisfaction targets: - Accurate and speedy order processing. - Discrepancy resolution. - Product promotion. - Call answering KPI’s - SLA with existing Customers - Ensuring all orders and calls are processed quickly and efficiently and the flow rate of orders is clearly...


  • Cheadle, United Kingdom Wienerberger Careers Full time

    Internationally successful: The Wienerberger GroupCome and join us as a Customer Support Lead at our Head Office in Cheadle, Cheshire!Wienerberger is a leading international provider of building materials and infrastructure solutions.We improve the quality of life and shape the future of construction. With our 19,000 employees at 216 locations in 28...


  • Cheadle, United Kingdom Human Appeal Full time

    Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide. **Benefits of joining us as our Customer Service Supervisor include**: - 35 days Leave - Matched pension contribution - Employee discounts and membership - Prayer...


  • Cheadle, United Kingdom Caroo Full time

    Role: Customer Service Advisor / Assessor Location of Customer Service Advisor: Cheadle Skills or Customer Service Advisor : Call handling, customer service Salary of Customer Serivce Advisor: Up to £22,000 + Bonus The Benefits of a Customer Service Advisor: - Performance based bonus - Discount on Highstreet stores and restaurant - 25 days Holiday -...


  • Cheadle, United Kingdom Caroo Full time

    Role: Customer Service Representative / Assessor Location of Customer Service Representative: Cheadle Skills or Customer Service Representative : Call handling, customer service Salary of Customer Serivce Representative: Up to £22,000 + Bonus The Benefits of a Customer Service Representative: - Performance based bonus - Discount on Highstreet stores and...


  • Cheadle, United Kingdom Caroo Full time

    **Role: Customer Service Advisor / Assessor** **Location: Cheadle** **Skills: Call handling, customer service** **Salary: Up to £22,000 + Bonus** **The Company**: Caroo has partnered with a growing company who are looking to expand their Assessor / Customer Service team. They offer their customers a range of services and assist them in their purchase...


  • Cheadle, United Kingdom The AA Full time

    **This is the job**: **Job Title**: Customer Service Advisor **Location**: Cheadle **Salary**: £21,320 **Contract**: Full time - permanent **Hours**: 36.25 hours which will fall between the following shift pattern - Monday-Friday 9-6 Saturdays 9-5 If you’re good at what you do, you can work anywhere! If you’re the best at what you do, you work at...


  • Cheadle, United Kingdom Together Full time

    Job DescriptionAs a Customer Service Advisor, you will work as part of our Operations Collection Team. We are a customer facing telephony team consisting of Collections, Recoveries and Customer Support. We’re focussed on providing high quality support to regulated and unregulated customers. Our aim is to understand a customer’s circumstances and offer...


  • Cheadle, United Kingdom Together Full time

    **Company Description** We’re Together **-** the **market leading property finance experts with an entrepreneurial spirit.** **Based **in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...


  • Cheadle, United Kingdom HAYS Full time

    Customer Service Administrator role based in Cheadle, 3-month fixed term contract Your new company This well-established business is seeking a customer service administrator to join their team for a 3-month fixed-term contract.Your new role You will be responsible for providing excellent customer service to their customers, processing orders, handling...


  • Cheadle, United Kingdom HAYS Full time

    Customer Service Administrator role based in Cheadle, 3-month fixed term contract Your new company This well-established business is seeking a customer service administrator to join their team for a 3-month fixed-term contract.Your new role You will be responsible for providing excellent customer service to their customers, processing orders, handling...


  • Cheadle, United Kingdom Together Full time

    Company Description We’re Together  – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...

  • CUSTOMER SERVICES

    2 weeks ago


    Cheadle, United Kingdom Bright-Search Limited Full time

    Job Ad: Customer Service Executive Salary: £23,000 About the Role Are you passionate about delivering exceptional customer service? Join our team as a Customer Service Executive and play a vital role in supporting customers through their car-buying journey. You'll ensure a seamless, customer-focused experience while maintaining high levels of satisfaction...


  • Cheadle, United Kingdom The Mistoria Group Full time

    **Job Title**: Director / Head of Sales and Customer Service **Location**: Cheadle/Manchester **Position**: Permanent/Full-Time **Sector**: Secretarial/Business Development/Property **Job brief** **Responsibilities**: - Develop and execute sales strategies to achieve revenue and growth targets - Manage and mentor the sales team, including hiring,...