Customer Service Advisor

3 weeks ago


Cheadle, United Kingdom Elite Search Group Ltd Full time

Our client in the Car Finance Industry is one of the leading names in the North-West of England. The company has **fantastic benefits and financial package** on offer, coupled with a brilliant culture are the reasons why they have such a low staff turnover.

With free onsite parking and an attractive bonus package on offer, this position is a great opportunity for an individual looking to progress their career in a wonderful environment.
- **Salary £22,500 - £24,000 Basic salary + bonus OTE £28,000.**_

**Job Purpose**

To support a seamless, customer focused car buying experience.

The purpose of the Customer Service Executive is to support the Personal Car Buyers and Customers with the administration of the entire car buying process, including after care customer service. The role is essential to support the Customer through the car-buying journey and aims to ensure a high level of customer and dealer satisfaction.

**Main Duties**

The main duties in the role of a Customer Service Executive include but are not limited to;
- Checking and submitting of all relevant finance documents and additional supporting information required;
- Ensuring a timely and efficient handover to the Car Collection Team;
- Communication proactively with the Customer and Dealers to maintain excellent stakeholder service levels;
- Gather customer testimonials and photographs for every successful purchase;
- Support customers with any issues that may arise post purchase;
**Day to day**:

- The hours of work are Monday to Friday, you will be required to work every other Saturday but you will get that day off in lieu during the week.
- Office working is required due to regulatory requirements.

**Person Specification**:

- Must have excellent organisation skills;
- Have excellent communication skills both written and verbally;
- Have the ability to take ownership of tasks in a timely manner;
- To be passionate and motivated for the business and yourself.
- Industry experience is useful but not essential.

**Job Types**: Full-time, Permanent

Pay: £22,500.00-£28,000.00 per year

**Benefits**:

- Canteen
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Life insurance
- On-site parking
- Store discount

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to commute/relocate:

- Cheadle, Greater Manchester: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Telephone Customer service: 1 year (required)

Work Location: In person



  • Cheadle, United Kingdom Caroo Full time

    Role: Customer Service Advisor / Assessor Location of Customer Service Advisor: Cheadle Skills or Customer Service Advisor : Call handling, customer service Salary of Customer Serivce Advisor: Up to £22,000 + Bonus The Benefits of a Customer Service Advisor: - Performance based bonus - Discount on Highstreet stores and restaurant - 25 days Holiday -...


  • Cheadle, United Kingdom Career Cross Limited Full time

    **Customer Service Advisor - Cheadle - £20.5k - £23k per annum plus company benefits** Our client is an extremely well established and successful telecommunications company based in Cheadle near Manchester Airport; due to their continued success they are expanding their team and recruiting for a Customer Service Advisor. This is an office based role,...


  • Cheadle, United Kingdom Caroo Full time

    **Role: Customer Service Advisor / Assessor** **Location: Cheadle** **Skills: Call handling, customer service** **Salary: Up to £22,000 + Bonus** **The Company**: Caroo has partnered with a growing company who are looking to expand their Assessor / Customer Service team. They offer their customers a range of services and assist them in their purchase...


  • Cheadle, United Kingdom Essential Personnel Full time

    Customer Services Advisor Our finance company is recruiting a Customer Services Advisor to work in their office in Cheadle Stockport Duties include: Dealing with issues and queries and being proactive to solve problems Resolve customer queries update the database Assist with all admin scanning, dealing with the post etc As a Customer Services Advisor you...


  • Cheadle, United Kingdom Together Full time

    Company Description **We are Together** -** **a specialist lender with over 50 years’ experience, and a loan book topping £6 billion. We're a team of over 750 colleagues and continuing to grow. Lending year-in, year-out, we've grown to into one of the finance industry's best-kept secrets. We play our part to turn challenges into opportunities that make...


  • Cheadle, United Kingdom Essential Personnel Full time

    **Customer Services Advisor** Our finance company is recruiting a **Customer Services Advisor** to work in their office in **Cheadle Stockport** **Duties include**: - Dealing with issues and queries and being proactive to solve problems - Resolve customer queries - update the database - Assist with all admin scanning, dealing with the post etc As a...


  • Cheadle, United Kingdom Together Full time

    Company Description **_ Customer Service Advisor, Salary up to £25,000 per annum, plus performance bonus and benefits_** **We are Together** -** **Proud to be a Financial Services success story based in South Manchester. Established in 1974, we employ over 700 colleagues. A specialist lender offering a range of mortgage and secured loan products to...


  • Cheadle, United Kingdom Together Full time

    Company Description **_ Customer Service Advisor, Salary up to £25,000 per annum, plus performance bonus and benefits_** **We are Together** -** **Proud to be a Financial Services success story based in South Manchester. Established in 1974, we employ over 700 colleagues. A specialist lender offering a range of mortgage and secured loan products to...


  • Cheadle, United Kingdom Taylor Higson Full time

    Due to ongoing growth, my client are looking for a Customer Service Advisor to join their team! They pride themselves on staff development, and with this position you will have the opportunity to progress into an Account Manager role. My client is an industry leading print business, established over 60 years ago they are a pioneer within the marketing and...


  • Cheadle, Staffordshire, United Kingdom Together Full time

    Company DescriptionWe are Together - a specialist lender with over 50 years' experience, and a loan book topping £6 billion. We're a team of over 750 colleagues and continuing to grow.Lending year-in, year-out, we've grown to into one of the finance industry's best-kept secrets. We play our part to turn challenges into opportunities that make our customers'...


  • Cheadle, Staffordshire, United Kingdom Fintelligent Full time

    Job Title: Customer Service Advisor Company: Forward-Thinking Umbrella Company We are currently assisting a forward-thinking umbrella company in search of a positive and enthusiastic Customer Service Advisor to become part of their dynamic team located in Bramhall. This exciting role provides a competitive base salary of £23,500 with a substantial bonus...


  • Cheadle, Staffordshire, United Kingdom Together Full time

    Customer Service Advisor, you will work as part of our Operations Collection Team. We are a customer facing telephony team consisting of Collections, Recoveries and Customer Support. We're focussed on providing high quality support to regulated and unregulated customers. Our aim is to understand a customer's circumstances and offer the appropriate...


  • Cheadle, United Kingdom Taylor Higson Full time

    My client is an industry leading print business, established over 60 years ago they are a pioneer within the marketing and communications side of the industry. Based at their Cheadle Head Office, they are currently seeking Customer Service Advisors to join their team! The Customer Service Executive will need to have a confident personality, sound...


  • Cheadle, United Kingdom Taylor Higson Full time

    My client is an industry leading print business, established over 60 years ago they are a pioneer within the marketing and communications side of the industry. Based at their Cheadle Head Office, they are currently seeking Customer Service Advisors to join their team! The Customer Service Executive will need to have a confident personality, sound...


  • Cheadle, United Kingdom Time Recruitment Full time

    Senior Customer Service Advisor £25K plus yearly bonus Cheadle Parking I am looking to speak to anyone with 2 years customer service experience who is looking to take that all important next step in their career. My client, based in Cheadle, is looking to add some more experience to their young department by by introducing an experienced Senior Customer...


  • Cheadle, United Kingdom The AA Full time

    **This is the job**: **Job Title**: Customer Service Advisor **Location**: Cheadle **Salary**: £21,320 **Contract**: Full time - permanent **Hours**: 36.25 hours which will fall between the following shift pattern - Monday-Friday 9-6 Saturdays 9-5 If you’re good at what you do, you can work anywhere! If you’re the best at what you do, you work at...


  • Cheadle, United Kingdom Circle Health Group Full time

    **Salary: £21,742.50 - £22,000 (depending on level of experience, training and qualification)** **Customer Service Advisor** **Full Time - Permanent** **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.** **We have an...


  • Cheadle, United Kingdom Together Full time

    Job DescriptionAs a Customer Service Advisor, you will work as part of our Operations Collection Team. We are a customer facing telephony team consisting of Collections, Recoveries and Customer Support. We’re focussed on providing high quality support to regulated and unregulated customers. Our aim is to understand a customer’s circumstances and offer...


  • Cheadle, Staffordshire, United Kingdom Jobwise Ltd Full time £24,000

    Are you looking for your next role within Customer Service? Is providing an excellent level of service to both internal and external Customers your passion? Working for a marketing solutions and communications business who cover every channel across multiple markets, a company of over 900 employees that can offer fantastic personal and professional...


  • Cheadle, United Kingdom Circle Health Group Full time

    **Salary: up to £22,000 (depending on level of experience, training and qualification)** **Customer Services/Help Desk Advisor** **Full Time - Permanent** **Circle Health Group are proud to be recognised as one of the UK’s 25 best big companies to work for and one of the 10 best companies to work for in the health and social care sector.** **We have...