Customer Service Advisor

6 months ago


Cheadle, United Kingdom Caroo Full time

Role: Customer Service Advisor / Assessor
Location of Customer Service Advisor: Cheadle
Skills or Customer Service Advisor : Call handling, customer service

Salary of Customer Serivce Advisor: Up to £22,000 + Bonus

The Benefits of a Customer Service Advisor:

- Performance based bonus
- Discount on Highstreet stores and restaurant
- 25 days Holiday
- Medichecks - cash back for health care
- Quarterly parties
- Breakfast provided
- Pension

The Responsibilities of a Customer Serivce Advisor:

- Welcome and qualify customers as the first point of call
- Create a strong understanding of the benefits of working with the company and their USP’s while also listening to feedback and gathering market insight to how we can improve and develop
- Be responsible for delivering pre-qualified customers through to the car buying team in as efficient and effective way as possible
- Act appropriately in supporting the company treat their customers fairly
- Ensure all prospects and pipelines are documented correctly and accurately

The Role of a Customer Service Advisor:
This is a great opportunity for an experienced customer service advisor who’s looking to join a supportive company who will help you progress in your career.

The Requirements of a Customer Service Advisor:

- Organised
- Phone based experience and excellent communication skills
- Time management

Role: Customer Service Advisor / Assessor
Location of Customer Service Advisor: Cheadle
Skills or Customer Service Advisor : Call handling, customer service

Salary of Customer Serivce Advisor: Up to £22,000 + Bonus

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£25,217.57 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- Matching gift scheme
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Sick pay
- Store discount
- Work from home

Schedule:

- Day shift
- Monday to Friday
- No weekends
- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Yearly bonus

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person

Reference ID: CSA



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