Customer Advisor

6 months ago


Cheadle, United Kingdom The AA Full time

**This is the job**:
**Job Title**: The AA Team

**Location**: Cheadle

**Salary**: £23,526 (£11.31 p/h)

**Bonus**: Average bonus £4000 per year with potential to exceed based on performance

**Contract**: Full time - permanent

**Hours**: 40 hours over 5 days a week, Monday to Friday shifts between 8am - 7:15pm and alternate Saturday shifts between 9am - 5:15pm

If you’re good at what you do, you can work anywhere If you’re the best at what you do, you work at The AA.

**What will I be doing?**:

- Supporting our customers in a high-volume contact centre via telephone
- Striving towards sales goals or retaining customers who are coming to the end of their policy.
- Engaging with Customers and building confidence to deliver outstanding customer outcomes on every call.
- Identifying customer needs to ensure the correct products are promoted to them whilst resolving all queries.
- Pushing for better by using resources, tools and systems available to offer the best customer outcome.
- Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service.

**What will get me there?**
- Successful assessment? We will invite you in for an interview and a chance to see our Cheadle Office
- Get the offer Congratulations, you are hired Make sure you submit your pre-employment checks and sign your contract
- Turn up It’s day 1 of training, you’re about to start the best step in your career.

**We’re looking for someone to become**:

- **A motivator
- **you’ll be motivated to meet goals and remain determined to achieve
- **A socialiser**:you’ll adapt your behaviour to develop effective relationships and be energised by social interaction
- **A self-starter**:you’ll be proactive taking pride and ownership in your work
- **A composed operator**:you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively



  • Cheadle, United Kingdom Caroo Full time

    Role: Customer Service Advisor / Assessor Location of Customer Service Advisor: Cheadle Skills or Customer Service Advisor : Call handling, customer service Salary of Customer Serivce Advisor: Up to £22,000 + Bonus The Benefits of a Customer Service Advisor: - Performance based bonus - Discount on Highstreet stores and restaurant - 25 days Holiday -...


  • Cheadle, United Kingdom Caroo Full time

    **Role: Customer Service Advisor / Assessor** **Location: Cheadle** **Skills: Call handling, customer service** **Salary: Up to £22,000 + Bonus** **The Company**: Caroo has partnered with a growing company who are looking to expand their Assessor / Customer Service team. They offer their customers a range of services and assist them in their purchase...


  • Cheadle, United Kingdom Essential Personnel Full time

    **Customer Services Advisor** Our finance company is recruiting a **Customer Services Advisor** to work in their office in **Cheadle Stockport** **Duties include**: - Dealing with issues and queries and being proactive to solve problems - Resolve customer queries - update the database - Assist with all admin scanning, dealing with the post etc As a...


  • Cheadle, United Kingdom Wienerberger Full time

    **Internationally successful: The Wienerberger Group** **Come and join us as a Customer Support Advisor at our Head Office in Cheadle.** **About the Role** As Customer Support Advisor you will deliver outstanding service to our customers, building strong trusting relationships and handling their orders promptly and accurately. You’ll be providing...


  • Cheadle, United Kingdom The AA Full time

    **This is the job**: **Job Title**: Customer Service Advisor **Location**: Cheadle **Salary**: £21,320 **Contract**: Full time - permanent **Hours**: 36.25 hours which will fall between the following shift pattern - Monday-Friday 9-6 Saturdays 9-5 If you’re good at what you do, you can work anywhere! If you’re the best at what you do, you work at...


  • Cheadle, United Kingdom Together Full time

    Job DescriptionAs a Customer Service Advisor, you will work as part of our Operations Collection Team. We are a customer facing telephony team consisting of Collections, Recoveries and Customer Support. We’re focussed on providing high quality support to regulated and unregulated customers. Our aim is to understand a customer’s circumstances and offer...


  • Cheadle, United Kingdom Together Full time

    **Company Description** We’re Together **-** the **market leading property finance experts with an entrepreneurial spirit.** **Based **in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...

  • Customer Care Advisor

    6 months ago


    Cheadle Hulme, United Kingdom Connells Group Full time

    Is customer service at the heart of everything you do? If so, we are looking for a dedicated Customer Care Advisor to work within our Customer Care in Cheadle Hulme. This is an opportunity to work for the UK’s largest Property Services Group. We specialise in Estate Agency, Financial Services, Conveyancing, Surveying and much more! This role is focused on...


  • Cheadle, United Kingdom Together Full time

    Company Description We’re Together  – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...


  • Cheadle, United Kingdom IMS EURO LTD Full time

    Customer Service Advisors are accountable for a range of customer service and satisfaction targets: - Accurate and speedy order processing. - Discrepancy resolution. - Product promotion. - Call answering KPI’s - SLA with existing Customers - Ensuring all orders and calls are processed quickly and efficiently and the flow rate of orders is clearly...


  • Cheadle, United Kingdom IT Bods Full time

    Outbound Sales Advisor - Financial Services£35,000 OTE - £26,000 basic salaryOne of IT Bods leading clients is a Financial Services company that specialises in advising customers aged 55+ in later life mortgages. Their rapidly growing business has opportunities for enthusiastic, engaging people who want to develop their career in Financial Services.As the...

  • Travel Money Advisor

    6 months ago


    Cheadle, United Kingdom Eurochange Full time

    **Do you have a passion for sales?** **Do you enjoy achieving targets?** **Do you put the customer at the heart of every transaction?** **Do you have a confident and charismatic personality?** If the answer to all of the above is ‘YES’, then now is a great time to be a part of our award-winning team. We are on the look-out for target driven, sales...

  • Customer Advisor

    7 months ago


    Cheadle, United Kingdom The AA Full time

    **This is the job**: **Job Title**: The AA Team **Location**: Cheadle **Salary**: £24,500 **Bonus**: Average bonus £4000 per year with potential to exceed based on performance **Contract**: Full time - permanent **Hours**: 40 hours over 5 days a week, Monday to Friday shifts between 8am - 7:15pm and alternate Saturday shifts between 9am - 5:15pm **If...

  • Sales Advisor

    6 months ago


    Cheadle, United Kingdom AMG Recruitment Full time

    We are hiring a Sales Advisor to join our client in Cheadle for an immediate interview and start date. On offer is a starting salary of £21,000. - Must have excellent organisation skills; - Must have excellent telephone manner; - Must have telephony sales experience; - A passion for providing a great customer experience; - Have excellent communication...


  • Cheadle, United Kingdom RSC New Homes Ltd Full time

    **Responsibilities**: - To work as part of a team in maintaining ongoing customer contact and engagement (e.g. upon product maturity, courtesy completion calls) - Manage advisor diaries and book new appointments for remortgage business and life insurance reviews - Maintain good relationships with existing customers and manage client records accurately -...


  • Cheadle, United Kingdom The AA Full time

    **What will I be doing?**: **What will I be doing?** - Supporting a high-volume outbound customer service contact centre - Making outbound calls to new, existing and previous customer about our emergency breakdown cover - Calling new and previous customers who have received online quotes - Calling existing customers about their membership renewal - Striving...


  • Cheadle, United Kingdom Manor Financial Advice Full time

    **Job Title: Experienced Protection Sales Advisor - Life Insurance/Income Protection** Are you a sales superstar looking for an exciting new challenge in the financial services industry? Manor Financial Advice is seeking an ambitious and dynamic experienced Sales Advisor to join our growing team in Cheadle/Manchester. As a Protection Sales Advisor, you...


  • Cheadle, United Kingdom Elite Search Group Ltd Full time

    Our client in the Car Finance Industry is one of the leading names in the North-West of England. The company has **fantastic benefits and financial package** on offer, coupled with a brilliant culture are the reasons why they have such a low staff turnover. With free onsite parking and an attractive bonus package on offer, this position is a great...


  • Cheadle, United Kingdom Manor Financial Advice Full time

    **Job Title: Trainee Protection Sales Advisor - Life Insurance/Income Protection** Are you a sales superstar looking for an exciting new challenge in the financial services industry? Manor Financial Advice is seeking an ambitious and dynamic Trainee Sales Advisor to join our growing team in Cheadle/Manchester. As a Trainee Protection Sales Advisor, you...


  • Cheadle Hulme, Stockport, United Kingdom Together Full time

    Support Advisor RoleAn exciting opportunity has arisen for a Support Advisor to join our collections team. The successful candidate will have a strong understanding of customer service principles and be able to communicate effectively with customers over the phone or in writing.About the TeamWe are looking for someone who is passionate about delivering...