Outbound Customer Advisor

5 months ago


Cheadle, United Kingdom The AA Full time

**What will I be doing?**:
**What will I be doing?**
- Supporting a high-volume outbound customer service contact centre
- Making outbound calls to new, existing and previous customer about our emergency breakdown cover
- Calling new and previous customers who have received online quotes
- Calling existing customers about their membership renewal
- Striving towards sales goals or retaining customers who are coming to the end of their membership
- Engaging with Customers and building confidence to deliver outstanding customer service on every call
- Pushing for better by using resources, tools and systems available to offer the best customer outcome
- Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service.
- Taking care of a variety of customers including distressed/angry customers.

**What will get me there?**
- Successful assessment? We will invite you in for an interview and a chance to see our Newcastle Office
- Get the offer Congratulations, you are hired Make sure you submit your pre-employment checks and sign your contract
- Turn up It’s day 1 of training, you’re about to start the best step in your career.

**We’re looking for someone to become**:

- **A motivator
- **you’ll be motivated to meet goals and remain determined to achieve
- **A socialiser**:you’ll adapt your behaviour to develop effective relationships and be energised by social interaction
- **A self-starter**:you’ll be proactive taking pride and ownership in your work
- **A composed operator**:you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively



  • Cheadle, United Kingdom Together Full time

    Company Description **We are Together** -** **a specialist lender with over 50 years’ experience, and a loan book topping £6 billion. We're a team of over 750 colleagues and continuing to grow. Lending year-in, year-out, we've grown to into one of the finance industry's best-kept secrets. We play our part to turn challenges into opportunities that make...


  • Cheadle, United Kingdom The AA Full time

    **This is the job**: **Become a Outbound Retention Advisor at The AA!** **About Us**: At **The AA**, we’re more than just a breakdown service. We’re a community of problem-solvers, ready to go the extra mile for our members. Our mission? To keep people moving and provide peace of mind on the road. **Location**:Cheadle **Salary**: £24,500 **Bonus**:...


  • Cheadle, United Kingdom The AA Full time

    **This is the job**: **Become a Outbound Retention Advisor at The AA!** **About Us**: At **The AA**, we’re more than just a breakdown service. We’re a community of problem-solvers, ready to go the extra mile for our members. Our mission? To keep people moving and provide peace of mind on the road. **Location**:Cheadle **Salary**: £24,500 **Bonus**:...


  • Cheadle, United Kingdom Together Full time

    Job DescriptionAs a Customer Service Advisor, you will work as part of our Operations Collection Team. We are a customer facing telephony team consisting of Collections, Recoveries and Customer Support. We’re focussed on providing high quality support to regulated and unregulated customers. Our aim is to understand a customer’s circumstances and offer...


  • Cheadle, United Kingdom Together Full time

    **Company Description** We’re Together **-** the **market leading property finance experts with an entrepreneurial spirit.** **Based **in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...


  • Cheadle, United Kingdom Together Full time

    Company Description We’re Together  – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...


  • Cheadle Hulme, Stockport, United Kingdom Integro Partners Full time £23,000

    Job Title: Trainee Mortgage AdvisorAbout the Role:We are seeking a motivated and ambitious individual to join our team as a Trainee Mortgage Advisor. As a Trainee Mortgage Advisor, you will be responsible for conducting high-quality inbound and outbound sales calls within the qualifying team, aiding customers, and providing support on queries around their...


  • Cheadle, United Kingdom Caroo Full time

    Role: Customer Service Advisor / Assessor Location of Customer Service Advisor: Cheadle Skills or Customer Service Advisor : Call handling, customer service Salary of Customer Serivce Advisor: Up to £22,000 + Bonus The Benefits of a Customer Service Advisor: - Performance based bonus - Discount on Highstreet stores and restaurant - 25 days Holiday -...


  • Cheadle, United Kingdom Caroo Full time

    **Role: Customer Service Advisor / Assessor** **Location: Cheadle** **Skills: Call handling, customer service** **Salary: Up to £22,000 + Bonus** **The Company**: Caroo has partnered with a growing company who are looking to expand their Assessor / Customer Service team. They offer their customers a range of services and assist them in their purchase...


  • Cheadle Hulme, Stockport, United Kingdom INTEGRO PARTNERS LTD Full time

    About the RoleINTEGRO PARTNERS LTD is seeking a skilled individual to join their team as a Trainee Mortgage Advisor. This exciting opportunity will provide the successful candidate with the chance to progress their experience in regulated financial sales and explore becoming a qualified Mortgage Adviser as a long-term career route. The successful candidate...


  • Cheadle, United Kingdom Essential Personnel Full time

    **Customer Services Advisor** Our finance company is recruiting a **Customer Services Advisor** to work in their office in **Cheadle Stockport** **Duties include**: - Dealing with issues and queries and being proactive to solve problems - Resolve customer queries - update the database - Assist with all admin scanning, dealing with the post etc As a...


  • Cheadle, United Kingdom Wienerberger Full time

    **Internationally successful: The Wienerberger Group** **Come and join us as a Customer Support Advisor at our Head Office in Cheadle.** **About the Role** As Customer Support Advisor you will deliver outstanding service to our customers, building strong trusting relationships and handling their orders promptly and accurately. You’ll be providing...


  • Cheadle Hulme, United Kingdom CV-Library Full time

    Trainee Mortgage Advisor    Are you looking to progress your experience in regulated financial sales? Keen to explore becoming a qualified Mortgage Adviser as a long term career route?    This collaborative, forward thinking brokerage could offer you the right training & development to help you achieve your CeMAP & progress your...


  • Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: Customer Service AdvisorWe are seeking a skilled and empathetic Customer Service Advisor to join our Operations Collection Team. As a key member of our team, you will play a vital role in providing exceptional customer service to our regulated and unregulated customers.Key Responsibilities:Handle inbound and outbound telephone calls from customers...


  • Cheadle, Staffordshire, United Kingdom Together Full time

    Job Title: Customer Service AdvisorWe are seeking a skilled and empathetic Customer Service Advisor to join our Operations Collection Team. As a key member of our team, you will play a vital role in providing exceptional customer service to our regulated and unregulated customers.Key Responsibilities:Handle inbound and outbound telephone calls from customers...


  • Cheadle, United Kingdom Wienerberger Full time

    **Internationally successful: The Wienerberger Group** **Come and join us as a Customer Support Advisor at our Head Office in Cheadle.** Wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction. With our 19,000 employees at 216 locations in 28...


  • Cheadle, United Kingdom The AA Full time

    **This is the job**: **Job Title**: Customer Service Advisor **Location**: Cheadle **Salary**: £21,320 **Contract**: Full time - permanent **Hours**: 36.25 hours which will fall between the following shift pattern - Monday-Friday 9-6 Saturdays 9-5 If you’re good at what you do, you can work anywhere! If you’re the best at what you do, you work at...


  • Cheadle Hulme, Stockport, United Kingdom Together Full time

    Job SummaryWe are seeking a skilled Customer Service Advisor to join our Operations Collection Team. As a key member of our team, you will be responsible for providing exceptional customer service to customers in financial difficulties or experiencing in-life vulnerabilities.Your primary objective will be to understand the root cause of a customer's...

  • Customer Care Advisor

    5 months ago


    Cheadle Hulme, United Kingdom Connells Group Full time

    Is customer service at the heart of everything you do? If so, we are looking for a dedicated Customer Care Advisor to work within our Customer Care in Cheadle Hulme. This is an opportunity to work for the UK’s largest Property Services Group. We specialise in Estate Agency, Financial Services, Conveyancing, Surveying and much more! This role is focused on...

  • Mortgage Advisor

    4 months ago


    Cheadle, United Kingdom Together Full time

    Company Description Salary up to £40,000 per annum, this is based on a base salary plus quarterly commission.  Please note this role is office based, Monday - Friday.  Working hours We’re Together  – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been...