Outbound Customer Advisor
6 months ago
**What will I be doing?**:
**What will I be doing?**
- Supporting a high-volume outbound customer service contact centre
- Making outbound calls to new, existing and previous customer about our emergency breakdown cover
- Calling new and previous customers who have received online quotes
- Calling existing customers about their membership renewal
- Striving towards sales goals or retaining customers who are coming to the end of their membership
- Engaging with Customers and building confidence to deliver outstanding customer service on every call
- Pushing for better by using resources, tools and systems available to offer the best customer outcome
- Maintaining focus and composure during peak call times, ensuring each customer receives the same exceptional level of customer service.
- Taking care of a variety of customers including distressed/angry customers.
**What will get me there?**
- Successful assessment? We will invite you in for an interview and a chance to see our Newcastle Office
- Get the offer Congratulations, you are hired Make sure you submit your pre-employment checks and sign your contract
- Turn up It’s day 1 of training, you’re about to start the best step in your career.
**We’re looking for someone to become**:
- **A motivator
- **you’ll be motivated to meet goals and remain determined to achieve
- **A socialiser**:you’ll adapt your behaviour to develop effective relationships and be energised by social interaction
- **A self-starter**:you’ll be proactive taking pride and ownership in your work
- **A composed operator**:you’ll cope well in pressurised situations, maintaining resilience whilst managing setbacks effectively
-
Outbound Sales Advisor
3 days ago
Cheadle, United Kingdom IT Bods Full timeOutbound Sales Advisor - Financial Services£35,000 OTE - £26,000 basic salaryOne of IT Bods leading clients is a Financial Services company that specialises in advising customers aged 55+ in later life mortgages. Their rapidly growing business has opportunities for enthusiastic, engaging people who want to develop their career in Financial Services.As the...
-
Outbound Retention's Advisor
6 months ago
Cheadle, United Kingdom The AA Full time**This is the job**: **Become a Outbound Retention Advisor at The AA!** **About Us**: At **The AA**, we’re more than just a breakdown service. We’re a community of problem-solvers, ready to go the extra mile for our members. Our mission? To keep people moving and provide peace of mind on the road. **Location**:Cheadle **Salary**: £24,500 **Bonus**:...
-
Outbound Retentions Advisor
7 months ago
Cheadle, United Kingdom The AA Full time**This is the job**: **Become a Outbound Retention Advisor at The AA!** **About Us**: At **The AA**, we’re more than just a breakdown service. We’re a community of problem-solvers, ready to go the extra mile for our members. Our mission? To keep people moving and provide peace of mind on the road. **Location**:Cheadle **Salary**: £24,500 **Bonus**:...
-
Customer Service Advisor
7 months ago
Cheadle, United Kingdom Together Full timeJob DescriptionAs a Customer Service Advisor, you will work as part of our Operations Collection Team. We are a customer facing telephony team consisting of Collections, Recoveries and Customer Support. We’re focussed on providing high quality support to regulated and unregulated customers. Our aim is to understand a customer’s circumstances and offer...
-
Customer Service Advisor
6 months ago
Cheadle, United Kingdom Together Full time**Company Description** We’re Together **-** the **market leading property finance experts with an entrepreneurial spirit.** **Based **in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...
-
Customer Service Advisor
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeAbout the RoleWe're looking for a skilled Customer Service Advisor to join our Operations Collection Team. As a key member of our customer-facing telephony team, you'll be responsible for providing high-quality support to our customers who are experiencing financial difficulties or in-life vulnerabilities.Key ResponsibilitiesDeal with inbound and outbound...
-
Customer Service Advisor
6 months ago
Cheadle, United Kingdom Caroo Full timeRole: Customer Service Advisor / Assessor Location of Customer Service Advisor: Cheadle Skills or Customer Service Advisor : Call handling, customer service Salary of Customer Serivce Advisor: Up to £22,000 + Bonus The Benefits of a Customer Service Advisor: - Performance based bonus - Discount on Highstreet stores and restaurant - 25 days Holiday -...
-
Customer Service Advisor
7 months ago
Cheadle, United Kingdom Together Full timeCompany Description We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been established since in 1974 and have built a team of over 750 colleagues, who are passionate about supporting individuals and businesses achieve their property ambitions by making...
-
Customer Service Advisor
6 months ago
Cheadle, United Kingdom Caroo Full time**Role: Customer Service Advisor / Assessor** **Location: Cheadle** **Skills: Call handling, customer service** **Salary: Up to £22,000 + Bonus** **The Company**: Caroo has partnered with a growing company who are looking to expand their Assessor / Customer Service team. They offer their customers a range of services and assist them in their purchase...
-
Customer Service Advisor
6 months ago
Cheadle, United Kingdom Essential Personnel Full time**Customer Services Advisor** Our finance company is recruiting a **Customer Services Advisor** to work in their office in **Cheadle Stockport** **Duties include**: - Dealing with issues and queries and being proactive to solve problems - Resolve customer queries - update the database - Assist with all admin scanning, dealing with the post etc As a...
-
Customer Support Advisor
6 months ago
Cheadle, United Kingdom Wienerberger Full time**Internationally successful: The Wienerberger Group** **Come and join us as a Customer Support Advisor at our Head Office in Cheadle.** **About the Role** As Customer Support Advisor you will deliver outstanding service to our customers, building strong trusting relationships and handling their orders promptly and accurately. You’ll be providing...
-
Collections Customer Service Specialist
2 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob OverviewWe are seeking a skilled Financial Support Advisor to join our Collections team at Together, a specialist lender based in South Manchester. As a Financial Support Advisor, you will play a vital role in providing high-quality support to customers who are experiencing financial difficulties or vulnerabilities.Job DescriptionYour primary...
-
Trainee Mortgage Advisor
2 months ago
Cheadle Hulme, United Kingdom CV-Library Full timeTrainee Mortgage Advisor Are you looking to progress your experience in regulated financial sales? Keen to explore becoming a qualified Mortgage Adviser as a long term career route? This collaborative, forward thinking brokerage could offer you the right training & development to help you achieve your CeMAP & progress your...
-
Customer Support Advisor
7 months ago
Cheadle, United Kingdom Wienerberger Full time**Internationally successful: The Wienerberger Group** **Come and join us as a Customer Support Advisor at our Head Office in Cheadle.** Wienerberger is a leading international provider of building materials and infrastructure solutions. We improve the quality of life and shape the future of construction. With our 19,000 employees at 216 locations in 28...
-
Customer Service Advisor
6 months ago
Cheadle, United Kingdom The AA Full time**This is the job**: **Job Title**: Customer Service Advisor **Location**: Cheadle **Salary**: £21,320 **Contract**: Full time - permanent **Hours**: 36.25 hours which will fall between the following shift pattern - Monday-Friday 9-6 Saturdays 9-5 If you’re good at what you do, you can work anywhere! If you’re the best at what you do, you work at...
-
Customer Care Advisor
6 months ago
Cheadle Hulme, United Kingdom Connells Group Full timeIs customer service at the heart of everything you do? If so, we are looking for a dedicated Customer Care Advisor to work within our Customer Care in Cheadle Hulme. This is an opportunity to work for the UK’s largest Property Services Group. We specialise in Estate Agency, Financial Services, Conveyancing, Surveying and much more! This role is focused on...
-
Business Development Representative
3 weeks ago
Cheadle, United Kingdom TOGETHER FINANCIAL SERVICES LIMITED Full timeAbout the Role: We are seeking a skilled Telesales Executive to join our Direct Sales team in Cheadle, South Manchester. As a key member of our team, you will be responsible for making proactive outbound calls to existing customers and taking sales calls from inbound potential customers.Salary and Benefits: The successful candidate will receive a competitive...
-
Mortgage Advisor
5 months ago
Cheadle, United Kingdom Together Full timeCompany Description Salary up to £40,000 per annum, this is based on a base salary plus quarterly commission. Please note this role is office based, Monday - Friday. Working hours We’re Together – the market leading property finance experts with an entrepreneurial spirit. Based in Cheadle, South Manchester, we’ve been...
-
Customer Service Advisor
6 months ago
Cheadle, United Kingdom IMS EURO LTD Full timeCustomer Service Advisors are accountable for a range of customer service and satisfaction targets: - Accurate and speedy order processing. - Discrepancy resolution. - Product promotion. - Call answering KPI’s - SLA with existing Customers - Ensuring all orders and calls are processed quickly and efficiently and the flow rate of orders is clearly...
-
Mortgage Advisor
4 weeks ago
Cheadle Hulme, Stockport, United Kingdom Together Full timeJob OverviewWe are seeking a skilled Mortgage Advisor to join our team at Together Money.About the RoleAs a Mortgage Advisor at Together, you will work closely with our Account Managers to deliver exceptional service to our key intermediary partners.Key ResponsibilitiesRespond to inbound intermediary telephony enquiries, providing accurate product and...