Customer Service
2 weeks ago
STEM recruitment solutions have a superb opportunity for an experienced customer support advisor for their clients in the Edinburgh area. This is initially for a 6 month temp contract although there is the possibility that this will become a permanent position.
**Main responsibilities include**:
- Taking inbound calls from new and existing customer, answering general enquiries, providing product information.
- Processing new orders
- Liaising with other departments
- Work as part of a team supporting the delivery of Contact Centre KPIs
- Experience within a Contact Centre or Customer Service environment
- Educated to National 5 level or equivalent, including Mathematics and English.
- Good communication skills
- Present and discuss views effectively, through formal, informal, written and spoken communication, adjusting style to suit the audience.
**Salary**: £22,670.00 per year
**Job Types**: Full-time, Fixed term contract
Contract length: 6 months
**Salary**: £22,000.00-£23,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Work Location: In person
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