Customer Service

4 weeks ago


Edinburgh, United Kingdom Resource Solutions Full time

Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world's leading companies recruit the talent they need to scale and grow responsibly. We offer our people incredible career opportunities as well as an inclusive culture, and flexible working. Are you looking for a new challenge? We have fantastic opportunities across UK with the top Banking, Financial Services, speciality Insurance and Pharmaceutical companies.

We are constantly looking for people with the drive to take on new challenges and help our clients shape their future while advancing your career.

If you are a people person with excellent communication skills, we have an opportunity for you to work with a dynamic team of professionals spread across London, Liverpool, Manchester.

**Required Skills**:

- Maintain a thorough understanding of our products/services, policies, and procedures to effectively address customer queries.
- Collaborate with cross-functional teams, including Sales, Technical Support, and Operations, to resolve complex customer issues and escalate when necessary.
- Identify and report common customer issues or trends to the appropriate teams to enhance the customer experience and drive continuous improvement.

For further information about this opportunity please share your details including the best time and number to contact you at

Resource Solutions is a global leader in recruitment & consultancy solutions, helping some of the world's leading companies recruit the talent they need to scale and grow responsibly. We offer our people incredible career opportunities as well as an inclusive culture, and flexible working...



  • Edinburgh, United Kingdom UK Civil Service Full time

    Job summaryThe Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.��Inclusive and diverse teams are...

  • Customer Service

    6 days ago


    Edinburgh, United Kingdom CHANNEL ALT LTD Full time

    **Duties**: - Provide accurate information about products and services - Assist customers with order placement, tracking, and returns - Conduct data entry tasks accurately and efficiently - Communicate effectively with customers to resolve issues and provide solutions - Utilise phone etiquette to ensure positive customer interactions - Analyse customer...

  • Customer Service

    7 days ago


    Edinburgh, United Kingdom L&I Eaton ARC Full time

    The L&I Eaton story began in Manchester with a single branch in 1953 by Lawrence & Elizabeth Eaton. For over 50 years, L&I Eaton developed a reputation for quality workmanship, before being acquired by Lee Bootle in 1986. Since the acquisition, Lee successfully secured contracts with a number of major UK work providers and has expanded the L&I Eaton network...

  • Customer Service

    3 days ago


    Edinburgh, United Kingdom Search Full time

    Are you looking for a customer service role that is more than just answering the phone?Hybrid working? A genuine path for career progression?Our retained client is a leading online retailer, with over 20 years of expertise they are true pioneers in what they do and the service they offer their customer. They are now seeking customer service advisors to join...

  • Customer Service

    1 month ago


    Edinburgh, United Kingdom Boost Promotions Full time

    **Job Title**:Customer Service Assistant **Location**: Edinburgh Are you enthusiastic and looking for an exciting opportunity to kickstart your career in sales? Boost Promotions is currently recruiting for a Customer Service Assistant to join our team in Edinburgh. No prior experience is required, just a positive attitude and a willingness to...

  • Customer Service

    4 weeks ago


    Edinburgh, United Kingdom Search Consultancy Full time

    **About this role**: **Customer Service Advisor** Gyle, Edinburgh (Hybrid - 2 days WFH, 3 days office) Start date - 15th April 2023 £12.16 per hour Exciting opportunity with the worlds most famous beer company! We're looking talented customer service individuals to join this growing client on an ongoing temp to perm contract. The role is on-site...

  • Customer Service

    2 weeks ago


    Edinburgh, United Kingdom EXPERIENTIAL ADVISORY LTD Full time

    **Responsibilities**: - Assist customers in English, resolving inquiries and issues promptly - Perform data entry tasks accurately and efficiently - Analyse customer data to provide personalised solutions - Utilise bilingual skills to assist non-English speaking customers **Requirements**: - Excellent phone etiquette and communication skills - Strong data...

  • Customer Service

    1 month ago


    Edinburgh, United Kingdom Search Consultancy Full time

    Customer Service Advisor Edinburgh - £23000 (Hybrid 2 days from home 3 in the modern office). Other key experience we're looking for includes: In return we are offering you a competitive salary of £23000 working in modern offices at Edinburgh Gyle. Full training, a casual dress code so you always feel comfortable and an environment where your feedback...

  • Customer Service

    6 days ago


    Edinburgh, United Kingdom Search Consultancy Full time

    My client is looking for a Placement Co-Ordinator to join their rapidly growing and successful team in Edinburgh. If you would like to work for a company that improve people's lives and social care through expert health care and life sciences this is the job for you. They put people at the heart of everything they do, prioritising your well-being, they are...

  • Customer Service

    1 month ago


    Edinburgh, United Kingdom STEM Recruitment Solutions Full time

    STEM recruitment solutions have a superb opportunity for an experienced customer support advisor for their clients in the Edinburgh area. This is initially for a 6 month temp contract although there is the possibility that this will become a permanent position. **Main responsibilities include**: - Taking inbound calls from new and existing customer,...

  • Customer Service

    1 week ago


    Edinburgh, United Kingdom Pertemps SSDC - DDT Full time

    This is a brilliant opportunity with plenty of room to progress your career in a leading storage company. **Responsibilities**: This is a hybrid role:?**part?**customer service,?**part**?sales and**?part**??facilities management. This is a truly unique job and no day is exactly the same. Here are some of the things you’ll get up to day-to-day: - With a...

  • Customer Service

    4 weeks ago


    Edinburgh, United Kingdom Rawson Marketing Organisation Full time

    **Urgently needed** Rawson Marketing Organisation LTD is a new & thriving marketing company in Edinburgh. Our aim as a business is to develop an fun & lively environment whilst having career progression for ambitious individuals to flourish. Due to a client expansion we are seeking for Brand Ambassadors who are confident with communication to represent our...


  • Edinburgh, United Kingdom ISS Food Service Full time

    **Are you wanting to work Monday - Friday day times in a full time role?** **Would you like be part of a team within a site in Edinburgh city centre?** ISS are currently recruiting for an enthusiastic and passionate Barista / Food Service Assistant with a knowledge of hospitality, this is essential to support the team to deliver an exceptional customer...


  • Edinburgh, United Kingdom Blackwood Homes and Care Full time

    Customer Service Coordinator 52/23 Edinburgh Full Time, 35 Hours Fixed Term to August 2024 Salary £24,470 - £26,455 Blackwood currently has a vacancy in the role of Customer Service Coordinator working in our Customer Service Centre in Edinburgh to cover a period of maternity leave to August 2024. At Blackwood we pride ourselves on providing the...


  • Edinburgh, United Kingdom Search Consultancy Full time

    Would you like to work for a company who truly believes in what they do? And where helping is more important than profits? If you are someone who enjoys providing a first class customer service and takes a genuine interest in people's needs then the role of a Customer Service Agent could be just for you. Our client is committed to tackling fuel poverty...


  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits...


  • Edinburgh, United Kingdom ABM Full time

    **Description**: **JOB TITLE: Customer Service Adviser** **LOCATION: Gyle Shopping Centre Edinburgh** **SHIFT PATTERN: 27.5 hours per week, 9am - 6pm Monday to Saturday and 10am - 6pm on a Sunday working a 4 on 4 off shift rota** **PAY RATE: £10.82 PER HOUR** ABM UK is a leading provider of facility service solutions in the UK. With over 30 years of...


  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...


  • Edinburgh, United Kingdom RecruitOne Full time

    **Overview**: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional face-to-face service to our clients, ensuring their needs are met. This is an excellent opportunity for someone with strong communication...


  • Edinburgh, United Kingdom RecruitOne Full time

    Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is an excellent opportunity for someone with strong communication skills and a...