Customer Service Advisor

1 month ago


Edinburgh, United Kingdom ALPHAATOMIC LTD Full time

As a Customer Service Advisor, you will be responsible for assisting customers with inquiries, resolving issues, and providing support to ensure their satisfaction.

**Duties**:

- Provide exceptional customer service by promptly responding to customer inquiries and resolving issues
- Analyse customer needs and recommend appropriate solutions or product
- Collaborate with cross-functional teams to ensure timely resolution of customer concerns
- Maintain a thorough understanding of company products and services

**Skills**:

- Excellent communication and interpersonal skills
- Ability to analyse customer needs and provide appropriate solutions
- Strong problem-solving skills and ability to handle difficult situations with professionalism and empathy

**Salary**: From £23,403.24 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Edinburgh (preferred)

Work Location: In person

Application deadline: 05/03/2024



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