Customer Service Advisor

4 weeks ago


Edinburgh, United Kingdom Pertemps TM Full time
Job Advert: Customer Service Advisor
Location: Office based - EH18 area
Pay Rate: £11.44 per hour
Working Hours: 36.25 hours per week (5 days out of 7 - including every second weekend on a rota basis)
Start Date: ASAP
Contract Length: 8 weeks initially - possible extension

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment? Join our client's team as a Customer Service Advisor and make a difference

Job Duties:
  • Engage with customers to understand their needs and provide the best possible solutions.
  • Deliver best-in-class service to our customers through great interactions and effective delivery.
  • Use initiative and quick thinking to solve issues.
  • Proactively identify any possible improvements to team processes.
  • Meet internal service level KPIs.
  • Support team members and store teams as required.

Essential Skills/Qualifications:
  • High level of computer literacy, including proficiency in Word, Excel, and PowerPoint.
  • Strong team player who works considerately with others.
  • Customer-obsessed with a passion for delivering the right experience for our customers.
  • Calm, focused, and able to work under pressure.
  • Excellent written, editing, and communication skills.

If you are passionate about customer service and thrive in a dynamic and fast-paced environment, we would love to hear from you. Apply now with your CV

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