Customer Service Advisor

7 months ago


Edinburgh, United Kingdom Pertemps Network Group Full time

**Job Description**:
Job Title: Customer Service Advisor
Location: Central Edinburgh
Hours: 36 hours, Monday - Friday between 0830 - 1700
Start Date: Immediate
Duration: Temporary, ongoing
Pay rate: £11.81 per hour
We are seeking a highly motivated and customer-focused individual to join our public sector client as a Customer Service Advisor. You will be responsible for handling inbound customer queries, as well as providing excellent customer service to our clients' customers.
Key Responsibilities:

- Providing excellent customer service to clients via telephone- Handling customer queries and complaints efficiently and professionally- Escalating complex issues to relevant teams as required- Updating and maintaining customer records in the system- Contributing to team targets and KPIs**Requirements**:

- Proven experience in a customer service role, preferably in a call centre environment- Excellent communication skills and a friendly, helpful demeanour- Ability to work well under pressure and meet targets- Strong attention to detail and ability to multitask- Good knowledge of Microsoft Office and other relevant software



  • Edinburgh, United Kingdom Pertemps Scotland Full time

    Senior Customer Service Advisor Location: Edinburgh **Salary**: £18500 - £24000 depending on experience Working Hours: Monday - Friday hours between 0800 -18.00 NO WEEKEND WORKING ! Office and homeworking combined Pertemps are working in partnership with one of the largest banks in the UK, and we are looking for the best Senior Customer Service advisors...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    **Customer Service Advisor - Business Banking** Location: Teviot House - Edinburgh Gyle Start date: Various Rate of pay: £10.63 per hour Working Hours: Monday to Friday 35 hours 9-5pm Length of contract: Minimum 6 months with good opportunity to be extended **ROLE DESCRIPTION**: As a customer service advisor, you will be key to Helping British Businesses...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    Customer Service Advisor - Business Banking Location: Teviot House - Edinburgh Gyle Start date: Various Rate of pay: £10.63 per hour Working Hours: Monday to Friday 35 hours 9-5pm Length of contract: Minimum 6 months with good opportunity to be extended ROLE DESCRIPTION: As a customer service advisor, you will be key to Helping British Businesses Prosper by...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    **Customer Service Advisor - Business Banking** **Location**: Teviot House - Edinburgh Gyle **Start date**: Various **Rate of pay**: £10.63 per hour **Working Hours**: Monday to Friday 35 hours 9-5pm **Length of contract**: Minimum 6 months with good opportunity to be extended **ROLE DESCRIPTION**: As a customer service advisor, you will be key to Helping...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    Customer Service Advisor - Business Banking Location: Teviot House - Edinburgh Gyle Start date: 3rd August Rate of pay: £10.63 per hour Working Hours: 35 hours. Monday - Friday 7am - 8pm on a rotational basis - will also be required to work 1 in 4 Saturday's 9am - 2pm. Length of contract: Minimum 6 months with good opportunity to be extended ROLE...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    Location: Teviot House - Edinburgh Gyle Start date: 26/07/22 Rate of pay: £10.63 per hour Working Hours: Monday to Friday 35 hours 9-5pm Length of contract: Minimum 6 months with good opportunity to be extended ROLE DESCRIPTION: As a customer service advisor, you will be key to Helping British Businesses Prosper by supporting UK businesses within a...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    Location: Teviot House - Edinburgh Gyle Start date: Various Rate of pay: £10.63 per hour Working Hours: Monday to Friday 35 hours 9-5pm Length of contract: Minimum 6 months with good opportunity to be extended ROLE DESCRIPTION: As a customer service advisor, you will be key to Helping British Businesses Prosper by supporting UK businesses within a...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    Pertemps Recruitment Partnership are delighted to be working with our public sector organisation to recruit for a face to face Customer Service Advisor in Westerhailes area of Edinburgh. Role - Customer Service Advisor Location - Westerhailes Duration - temporary, ongoing Hours - Monday - Friday 0900 - 1615 Rate of pay - £10.78 per hour Immediate start -...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    Pertemps are delighted to be working with our public sector client to recruit for a number of Customer Service Advisors (Inbound Calls) in central Edinburgh. Role - Customer Service Advisor Location - Edinburgh City Centre Duration - temporary, ongoing Start date - Immediate start Hours of work - Monday - Friday 0830 - 1700 Rate of pay - £10.78 per...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    Pertemps are delighted to be working with our public sector client in central Edinburgh to recruit for a number of Customer Service Advisors on a temporary, ongoing basis. Role - Customer Service Advisor Location - Edinburgh City Centre Duration - temporary, ongoing Start date - immediately Hours of work - Monday - Friday 0830 - 1700 Rate of pay - £10.78...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 0821079852 Applicants **£25,000 Per Annum** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Job Title**:Customer Service Advisor - **Start Date**:ASAP - 3 Months Contract (Possible Extension) - **Location**: Edinburgh EH2 - **Salary**:£25,000 per...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are delighted to be working with our public sector client to recruit for a number of Customer Service Advisors (Inbound Calls) in central Edinburgh. Role - Customer Service Advisor (Inbound Calls) Location - Edinburgh City Centre Duration - temporary, ongoing Start date - Immediate start Hours of work - Monday - Friday 0830 -...


  • Edinburgh, United Kingdom The Recruitment Co. Full time

    Customer Service Advisor based in Edinburgh (Hybrid)Offering £13.49 per hour, paid weekly - every FridayFull time, 35 hours per week - Monday to FridayTemporary, on-going contractThe Role:As a Customer Service Advisor you will be responsible for providing exceptional customer service to our customers, ensuring to gain an understanding of the customers wants...


  • Edinburgh, United Kingdom The Recruitment Co. Full time

    Customer Service Advisor based in Edinburgh (Hybrid)Offering £13.49 per hour, paid weekly - every FridayFull time, 35 hours per week - Monday to FridayTemporary, on-going contractThe Role:As a Customer Service Advisor you will be responsible for providing exceptional customer service to our customers, ensuring to gain an understanding of the customers wants...


  • Edinburgh, United Kingdom LinkPoint Resources Ltd Full time

    Reference: - MH CSA 485421- Sector: - Account Manager, Administration, Brand Manager, Digital Marketeer, Events, General & Other, Marketing, Marketing & Business Development, Office Management, Office Support, Other, Other, Receptionist- Salary: - £30,000 Per Annum- Benefits: - Private Medical + Pension + Income Protection + Great Flexible Benefit-...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 263100559**£12.81 Per Hour** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Join Our Team as a Customer Service Advisor!** Are you passionate about making a positive impact on people's lives? Pertemps is currently recruiting dedicated individuals like...


  • Edinburgh, United Kingdom The Recruitment Co. Full time

    Customer Service Advisor based in Edinburgh, EH3 (Hybrid)Offering £25,106 per annum?Full time, permanent opportunity?Start Date: February 2025 We are thrilled to announce an exciting new opportunity with our client, one of the nation's most successful e-commerce businesses! Due to their incredible business growth, we are now recruiting for a Customer...


  • Edinburgh, United Kingdom The Recruitment Co. Full time

    Customer Service Advisor based in Edinburgh, EH3 (Hybrid)Offering £25,106 per annum?Full time, permanent opportunity?Start Date: February 2025 We are thrilled to announce an exciting new opportunity with our client, one of the nation's most successful e-commerce businesses! Due to their incredible business growth, we are now recruiting for a Customer...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    **Customer Service Advisor - Business Banking** Location: Teviot House - Edinburgh Gyle Start date: Various Rate of pay: £10.63 per hour Working Hours: Monday to Friday 35 hours 9-5pm Length of contract: Minimum 6 months with good opportunity to be extended Your role as a customer service advisor includes: ¢ Working in Account Opening Centre team -...


  • Edinburgh, United Kingdom Tate Full time

    If there was ever an opportunity to kick-start or further enrich your customer service career, this is it. Becoming a Customer Service Advisor with the Phoenix Group at their office in Edinburgh, provides a great full-time position, with a company that is dedicated to offering you career progression opportunities.We are looking for someone with excellent...