Customer Service Advisor
2 weeks ago
**Customer Service Advisor**:
- 0821079852 Applicants
**£25,000 Per Annum**
- Full Time**Temporary**
**Edinburgh, City of Edinburgh**
**Customer Service And Call Centre**
**Job Description**:
**Job Title**:Customer Service Advisor
- **Start Date**:ASAP - 3 Months Contract (Possible Extension)
- **Location**: Edinburgh EH2
- **Salary**:£25,000 per year
- **Hours**:9:00 am to 5:00 pm, Monday to Friday (Possibly some days 11:00 am to 7:00 pm)
- We are seeking a passionate and customer-focused individual to join our client's team as a Customer Service Advisor
- **Duties**:- Handle frontline telephone support for both sales and service-related queries. Accurately process key administrative activities related to new customer orders and service visits.- Schedule customer service visits and installations, coordinating with the field team.- Serve as a liaison between customers and other departments to resolve queries and issues.**Essential Skills/Qualifications**:
- Previous experience in a contact centre environment or customer-facing role.- Proficient in processing admin and customer data, computer literate (MS Word, Excel, Outlook).- Strong customer focus, committed to achieving customer satisfaction and resolution.- Ability to multitask and manage various activities simultaneously.- Comfortable using data to identify and address issues and opportunities.-
**Pertemps**:
**Tony Baker** 01312 257531
Division 082**Pertemps Edinburgh**
- Thistle House
- 21 - 23 Thistle Street
- Edinburgh
- City of Edinburgh
- EH2 1DF
- 0131 225 7531
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