Customer Service Executive
5 months ago
Are you passionate about building relationships and delivering exceptional customer experiences? We're seeking a dedicated and results-driven Customer Service Executive to drive sales and foster strong client relationships.
**Responsibilities**:
- Provide exceptional customer service to clients in person
- Answer customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and order placement
- Utilize upselling techniques to promote additional products or services
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively with customers to ensure satisfaction and build rapport
**Experience**:
- Experience with upselling techniques is a bonus
- Strong communication, negotiation, and interpersonal skills
- Ability to analyze customer inquiries and provide appropriate solutions
**Salary**: From £23,396.38 per year
**Benefits**:
- Company events
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to Commute:
- Belfast (preferred)
Work Location: In person
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