Customer Service Executive

5 months ago


Belfast, United Kingdom Communications and Solutions Partners Group Full time

Are you passionate about building relationships and delivering exceptional customer experiences? We're seeking a dedicated and results-driven Customer Service Executive to drive sales and foster strong client relationships.

**Responsibilities**:

- Provide exceptional customer service to clients in person
- Answer customer inquiries and resolve issues in a timely and professional manner
- Assist customers with product information, pricing, and order placement
- Utilize upselling techniques to promote additional products or services
- Analyze customer needs and recommend appropriate solutions
- Communicate effectively with customers to ensure satisfaction and build rapport

**Experience**:

- Experience with upselling techniques is a bonus
- Strong communication, negotiation, and interpersonal skills
- Ability to analyze customer inquiries and provide appropriate solutions

**Salary**: From £23,396.38 per year

**Benefits**:

- Company events
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- Belfast (preferred)

Work Location: In person



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