Customer Service Executive

7 months ago


Belfast, United Kingdom First Recruitment Full time

_**Customer Service Representative**_
- **ASAP start**_
- **5 Month Contract**_
- **Belfast BT1**_

**Role Purpose**

**Role Responsibilities**
- To ensure every Customer/Consumer receives excellent customer service and contributes significantly to ensuring our client maintains its position as supplier of choice.
- To build brilliant Customer/Consumer relationships that maximise the value created in every Customer/Consumer interaction.
- Take personal ownership of all Customer/Consumer queries & issues and act as first point of escalation for resolution of Customer Queries.
- To build great business partnerships with Supply, Commercial, Marketing, Finance and Quality colleagues.

**Qualifications/Skills/Experience**
- Excellent interpersonal and communication skills
- Excellent customer service and customer care mind-set
- Willingness and ability to build great relationships with customers
- At least 6 months Customer Service Experience in a busy customer service role
- Microsoft Office suite would be advantageous Knowledge of SAP and SalesForce/CRM tools is a significant advantage.
- Must have: 5 GCSE / O Levels (inc. Maths & English) or equivalent qualification

**Company Information**

We actively recruit at all levels and this is a superb opportunity for customer service professionals looking for new employment.

**Job Type**: Temporary contract

**Salary**: £12.68 per hour

Expected hours: 35 per week

Ability to commute/relocate:

- Belfast: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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