Customer Service Representative
2 days ago
We are seeking a motivated and enthusiastic Service Team Member to join our team at Brew Dog, Belfast Grand Central Station. As a key member of our service team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our customers.
Key Responsibilities
- Provide outstanding customer service and respond to customer inquiries in a timely and professional manner.
- Work collaboratively with the service team to ensure seamless service delivery and meet customer expectations.
- Participate in ongoing training and development to enhance your skills and knowledge.
- Contribute to a positive and inclusive work environment that promotes diversity and inclusion.
What We Offer
- A competitive hourly rate of £14.67 per hour, with an additional £1.20 per hour for hours worked between midnight and 6am.
- A dynamic and supportive work environment that encourages growth and development.
- A range of benefits, including free meal and parking while on shifts, employee discounts, and access to award-winning training and development programs.
Requirements
- Must be 18 years of age or over to perform certain tasks or work on certain shifts.
- Must be able to handle and serve alcohol.
- Must be available to work a variety of shifts, including weekends and late evenings.
About Us
We are the Global food travel experts, and we have something delicious for everyone. Whether you're flying, taking a train, or just passing by, we have the best food and drink options for you. We work with more than 500 brands, from our own creations like Upper Crust, Millie's Cookies, Café Local and Beer House, to well-known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog. We provide dynamic career opportunities with a host of benefits, including free meal and parking while on shifts, employee discounts, and access to award-winning training and development programs. We value diversity and inclusion at SSP, and we have a variety of networks to support you, such as LGBTQ+, Women's Network, Neurodiversity and Disability and many more. We offer financial support, including pension plans, life assurance, share incentives scheme, cycle to work scheme, and competitive pay rates.
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