Ecommerce and Operations Administrator

2 months ago

Bridgwater, United Kingdom Office Angels Full time

Are you a graduate looking to for your first step into an office based role where your passion for organisation and efficiency will thrive? This position offers a dynamic work environment filled with opportunities to hone your skills and make a meaningful contribution from day one. You'll join a supportive team and be based at the heart of the operations, managing diverse tasks to ensure the smooth running of this growing and established retail business. This is your chance to grow, learn and elevate your career with full training and mentorship from this supportive company.

Job Title: Ecommerce and Operations Administrator

(You may have prior experience as an Administrator or have a degree to support your interest in business and a passion to work in an office environment)

Location: Bridgwater, Somerset (office based)

Contract Details: Permanent, Full-Time

Hours: Monday - Friday, 9:00am - 5:30pm

The Company: Highly established, fun and innovative retail products, available on an international scale. This business was started locally and has gone from strength to strength showing impressive growth and a stable working environment. The team are based in open plan offices with a sociable and fun working environment with a genuinely caring and passionate management team. Having supported this company with their recruitment for many years we can vouch that this truly is a great place to work

Salary: Up to £25,000 per annum

About Our Client:

Our client is an industry-leading retail and distribution company, known for their high-quality products and exceptional customer service. They are currently seeking an enthusiastic and motivated Ecommerce Administrator to join their team. With a focus on continuous learning and development, our client offers a friendly and supportive work environment.

Benefits & Perks:

28 days annual leave
Employee Award Scheme
3% Employer Pension
Free on-site parking
Casual dress code
Employee discounts on products
Health & Wellbeing programme
Company events
Extremely friendly, welcoming, and down-to-earth team environmentResponsibilities:

As an Ecommerce & Operations Administrator, you will be responsible for the day-to-day processing of orders and providing assistance on all e-commerce aspects of the business. Here are key responsibilities:

Process orders through the system, from sales source to despatch, ensuring accuracy and timeliness.
Upload new products to both Amazon Seller Central and the company website.
Create and maintain accurate sales order processing procedures.
Answer internal telephone calls, resolve customer queries, and maximise sales opportunities through link selling and upselling.
Respond promptly to external emails, providing excellent customer service.
Communicate effectively with colleagues, ensuring internal emails are dealt with promptly.
Provide customers with accurate information about products and company services.
Attend work-based training as required.
Support warehouse processes, including pick/pack and despatch, and assist with postal and courier services.
Occasional attendance at retail and trade shows may be required.Essential (Knowledge, skills, qualifications, experience):

Previous experience in an office based role.
Enthusiastic and positive working attitude with a willingness to learn.
Adaptability and flexibility.
Ability to prioritise tasks and stay organised.
Good IT skills, including a working knowledge of Excel, Word and ideally Ecommerce, and Social Media platforms.How to apply:

If you are enthusiastic, organised, and positive then we would love to hear from you. To apply, please do so online or email your CV directly to (url removed).

Join our client's dynamic team and contribute to their ongoing success in the retail and distribution industry. Apply now and be a part of something great

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

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