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Partner Manager

4 months ago

Bracknell Berkshire, United Kingdom Techex Full time

What are we looking for?

Techex is seeking a dynamic and highly motivated Partner Account Manager who is passionate and knowledgeable about the broadcast and media industry and a proven track record of creating long term, deep revenue generating partnerships.

This newly created role will extend the current best in class hardware and software partnerships as well source, contract, and grow new technology partnerships. As a Techex Partner Account Manager, you will be expected to strategically manage some or all aspects of our wide variety of partnerships covering (Resellers, Suppliers, Systems Integrators, OEM relationships, Managed Service Providers, and overseeing the process for licencing of 3rd party software). This role works very closely with multiple parts of the business and closely with commercial account managers, leadership, and technical teams to manage and find new partner opportunities to help grow Techex.

The ideal candidate will have a proven track record running a partner program that includes cultivating and maintain strong relationships with existing partners and sourcing new partners, growing and building a best-in-class partnership sales programs that lead to year over year increase in revenues.

Who are we?

Techex is a UK based global leader in innovative IP and cloud broadcast solutions and software. Trusted by premier global broadcast and media customers with their most valuable live workflows, Techex transports and transforms the highest value live video over IP and in the cloud.

We both build our own software, and partner with world-class technology companies who share our mission to pioneer the way IP and the Cloud are used in close collaboration with our clients.

Techex are entering a phase of accelerated growth following significant private equity investment, we are evolving and developing our talented team of experts whilst continuing to grow and expand Techex geographically and build on the strong customer relationships we already enjoy. This is an exceptionally exciting time to be joining Techex with scope for great impact across the organisation.

The Role

The Partner Account Manager will be accountable for helping Techex develop new revenues and market opportunities by leveraging our extensive range of partners and by forging new partnerships. This covers global partners which includes some or all of: resellers, suppliers, Systems Integrators’, licencing 3rd party software, Managed Service Providers and more. This is in addition to managing and cultivating and maintaining strong relationships with our existing Partner network.

The role will include the following responsibilities:

  • Work closely with Partners where Techex is responsible for the distribution of their technologies as part of Techex solutions, ensuring that revenue forecasting and pipeline is managed in close co-ordination with the partners.
  • Collect and manage feedback to ensure we share information with partners, through regular structured forums/QBR’s.
  • Identify opportunities to drive Techex reach through cloud and hyperscale partners.
  • Work closely with Systems Integrators and resellers in markets which help support the distribution of Techex solutions, communicating important information on product features and taking feedback into our product development processes.
  • Provide essential inputs to sales strategy and quotas and co-marketing opportunities.
  • Develop joint business plans that outline shared goals, objectives, and strategies.
  • Co-ordinate training and educational requirements between Techex and partners

We are looking for great analytical skills to take a data led approach and analyse partner performance metrics, such as sales revenue, ROI, lead generation, and customer satisfaction and provide regular reports to leadership on partnership progress and results, as well as keeping current and sharing industry trends, competitive landscape, and market dynamics to deliver impact and success.

The role will also represent Techex and its partnership opportunities at industry and partner conferences, trade shows, and events to build relationships and identify potential partners.

What you will need - minimum

  • Extensive partnership management experience in the broadcasting industry.
  • The ability to learn and accurately represent low-level technical products with a range of partners and translate between Techex and Partners with a high degree of proficiency and accuracy.
  • Strategically minded and able to build and execute short and long-term Partner plans across a complex ecosystem.
  • Effective communication skills and the ability to demonstrate strong collaboration with partners, client leaders and internal colleagues.
  • Develop and drive individual priorities and ensure key deliverables and timelines are met.
  • Creative thinking and problem-solving aptitude as well as a using data to generate insights and actions.
  • Strong written and presentation skills

Preferred skills which will set candidates apart:

  • Knowledge of audio-visual standards.
  • Knowledge of compressed audio/video and media transport.
  • Understanding of real time transport protocols such as RTP, UDP and MPEG-TS
  • Strong understanding of cloud compute and transport.

Our Values and Benefits

Techex has an impressive history with extremely high customer engagement and satisfaction. As a business we have developed consistently through our stellar reputation in the industry. We have recently secured the Great Place to Work accreditation and our core five values of Integrity, Innovation, Family, Customer-First and Expertise are vital to our success. We seek out individuals who enjoy developing their professional skills and are always learning new things whilst supporting and sharing their learnings with others. We look for candidates who are aligned to our values and who can amplify these more broadly as our business grows.

Techex is entering a period of accelerated growth, so we seek out talented professionals who are keen to scale up with Techex as we grow fast, whilst maintaining our focus of delivering world class support for our Customers.

We have a flexible working policy, and you are empowered to work in a way that sets you up to be successful and deliver the necessary impact in your role. 

This will be a hybrid role with your time spent in the UK Headquarters in Bracknell Berkshire, with our customers and at home.

In addition to competitive salaries and bonus schemes, we offer a package of flexible benefits you can design to suit your needs.

  • Private Medical or Healthy living allowance
  • Life Assurance
  • Company Pension matching up to 5%
  • Wellbeing support for you and your family (including bereavement, probate and menopause support, access to virtual GP and more)
  • Discounted gyms, family savings and discounts
  • Cycle to work scheme.
  • EV charging onsite.
  • Ongoing training and professional development
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