Training Administrator

5 months ago

Bracknell, United Kingdom Air Partner Plc Full time

Please note that you will need to live close to the Bracknell office (ideally no more than a 30 minute commute) and have excellent time management skills. You will need to be available from 8.15am - 5pm on Academy Training days, and your hours will be flexed on non-training days to ensure a weekly total of 37.5 hours.

**You will**:

- Be responsible for setting up the training rooms for Academy courses
- Welcome and support delegates from arrival until departure
- Distribute passes and pre-ordered course materials
- Ensure facilities are presentable at all times
- Ensure lunch has been ordered and delivered at staggered and pre-agreed times
- Maintain stationary stocks and ensure they meet the requirement for each course
- Organise the left-over course material
- Liaise with all relevant divisions to coordinate room bookings
- Input training course data into the Customer Relationship Management System (CRM), i.e., training attendance, feedback and opportunities
- Prepare and send feedback reports
- Undertake general administrative or ad-hoc duties as directed by Management, e.g. booking hotels, updating stakeholders on progress and other administrative tasks
- Work autonomously to ensure that current processes are adhered to the highest standard and that the division continues to develop a reputation for excellence, quality, value for money, and continual improvement 
- Adhere to all policies and procedures, in line with our ISO 9001 standards
- Maintain strict attention to detail

**What we are looking for**:

- Proven office based, customer focused administrative experience, including working experience of the MS Office suite; or good IT skills, an ability to learn fast, great communication skills and a can-do attitude
- Excellent customer service experience
- Excellent attention to detail
- Excellent written and verbal communication skills
- An enthusiastic and can-do attitude
- An ability to multi-task effectively   
- A highly motivated self-starter, with the ability to organise their own professional priorities, with the flexibility to adapt as required  
- A desire to learn and acquire new knowledge and skills

**About us**:
Welcome to Air Partner - where the skies are not the limit, they're just the beginning

Established in 1961, Air Partner is an international aviation services group and we're inviting you to join our crew. As a key player in the Wheels Up family, we're soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We're also proudly a Delta Air Lines premium partner - talk about flying in good company

Providing world class aircraft charter services and aviation safety and security solutions, we're the go-to for industry giants, commerce champions, governments, and private jetsetters. We also flex our wings in both civil and military circles globally.

Air Partner Services Division comprises Baines Simmons, Redline Assured Security Ltd and Kenyon International Emergency Services. Baines Simmons offers aviation safety management and fatigue risk management. Redline Assured Security delivers government-standard security training, consultancy, and solutions to regulated, high value and high threat environments. Kenyon International Emergency Services is a world leader in emergency planning and incident response.

But we're not just about the skies; we're about creating an atmosphere where you can thrive. We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life.

We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.
We're not just a company; we're a family, and we're on the lookout for more incredible individuals. Are you ready to belong? If you're thinking, "That's the place for me" - we'd love to learn more about you. Plus, we're not just saying it; as a Disability Confident employer we guarantee an interview for any disabled person meeting our job criteria. That's not just a promise; it's our commitment to an inclusive future.
- What's the next step?_ A virtual interview where you get to show your stuff to our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know; we're all about making sure you're comfortable and confident.

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Free fitness classes
- Free flu jabs
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Private dental insurance
- Private medical insurance
- Referral programme
- Store

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