Operations Administrator

3 months ago

Bracknell, United Kingdom Air Partner Full time

Overview:
Although this is a fixed term contract, we have several divisions within our business, so although we cannot promise anything, there may be other opportunities for you to consider after this period.

You will provide administrative support to our internal and external clients, as well as assisting with ordering course material, maintaining training records, and producing training certificates, as well as keeping our CRM system up to date and pulling reports as required.

**As mentioned, this is a part time role for 18 hours per week. We can be flexible with when you do these hours but we would prefer you to spread them over a few days each week, Monday to Friday at some point between the core hours of 9am to 5.30pm. Your preference can be discussed during the process.**

***

Salary for 18 hours per week will be between £12,500 (full time equivalent of £26,041) and £13,248 (full time equivalent of £27,599).

**Responsibilities**:
**You will**:

- Provide a highly professional and quality administrative service to our internal and external clients, ensuring accurate and timely responses
- Work autonomously to ensure that current processes are adhered to and also continue to develop the excellent reputation of Baines Simmons
- Monitor the return of training attendance data
- Input training course data into the Customer Relationship Management System - CRM - e.g. training attendance information
- Create attendance certificates and send them to clients
- Ensure all records are up to date and provide reports as required
- Arrange virtual training courses
- Order course material for training courses
- Undertake general administrative or ad-hoc duties as directed by Management e.g. appointment setting for Consultants / Management and informing stakeholders of progress and cover for other members of the team as required

Qualifications:

- At least one year’s experience in an office based administrative role
- Excellent attention to detail
- Excellent organisational and customer service skills
- Excellent written and verbal communication skills
- Proficiency in the MS Office suite and ideally also Microsoft Teams
- Good experience of arranging meetings and diary management
- Experience using a CRM system
- An enthusiastic and can-do attitude
- Experience in a similar training administration role would be highly beneficial

**About us**:
Welcome to Air Partner - where the skies are not the limit, they're just the beginning

Established in 1961, Air Partner is an international aviation services group and we're inviting you to join our crew. As a key player in the Wheels Up family, we're soaring to new heights in private aviation and aviation services with a team of over 2000 professionals globally. We're also proudly a Delta Air Lines premium partner - talk about flying in good company

Providing world class aircraft charter services and aviation safety and security solutions, we're the go-to for industry giants, commerce champions, governments, and private jetsetters. We also flex our wings in both civil and military circles globally.

Air Partner Services Division comprises Baines Simmons, Redline Assured Security Ltd and Kenyon International Emergency Services. Baines Simmons offers aviation safety management and fatigue risk management. Redline Assured Security delivers government-standard security training, consultancy, and solutions to regulated, high value and high threat environments. Kenyon International Emergency Services is a world leader in emergency planning and incident response.

But we're not just about the skies; we're about creating an atmosphere where you can thrive. We're committed to diversity, equity, and inclusion, and it's not just lip service. Our Environmental, Social, and Governance Strategy and our Diversity, Equity & Inclusion forum aren't just policies; they're our way of life.

We were the first corporate sponsor of the European Pride in Aviation Network (EPAN) and proudly support our local communities through charitable initiatives and volunteering.

We're not just a company; we're a family, and we're on the lookout for more incredible individuals. Are you ready to belong? If you're thinking, "That's the place for me" - we'd love to learn more about you. Plus, we're not just saying it; as a Disability Confident employer we guarantee an interview for any disabled person meeting our job criteria. That's not just a promise; it's our commitment to an inclusive future.
- What's the next step?_ A virtual interview where you get to show your stuff to our Talent Acquisition team. And if all goes well, you'll be meeting our business teams in person. Need any adjustments for the journey? Just let us know; we're all about making sure you're comfortable and confident.

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