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Key Account Manager

2 months ago

Bracknell Berkshire, United Kingdom Baines Simmons Full time

Our Aviation Safety Academy (ASA) is recruiting a Senior Account Manager (KAM) to drive growth and proactively contribute to the development of our global brand. The ASA provides training across our entire portfolio of courses via an open schedule and is often the first contact point through which our clients access our products and services. Working as part of an account team, the successful candidate will support clients to identify the best solution for their needs across Key Accounts and a personal Territory to manage and grow revenues and long-term opportunities.

In addition to managing their own territory they will lead the Academy team on key initiatives such as driving Partner Plus sales; Key Account development and Marketing campaign follow ups. This role will have a personal and team target.

The Business Development and Sales department has three core areas: Academy training; In-company training and Consultancy and Large Programmes (C&LP). This role is part of the Academy training team.

The KAM will report to the Head of Sales and Business Development and lead a small team of Account Managers.

Please note that the successful candidate will need to be happy to undertake a background check that includes criminal record check.

What You’ll Do:

  • Achieve personal sales target and lead by example through consistently high activity rates e.g. call numbers, duration, conversion rates
  • Support Academy team to hit their individual targets, identifying opportunities to sell onto the schedule, maximise course occupancy and proactively manage territory to generate new business leads and develop existing accounts
  • Produce weekly Academy forecast report
  • Track team performance and work with each KAM on KPI’s and areas of development
  • Professionally handle in-bound Academy training enquiries (web, email, phone, referrals) within agreed SLAs
  • Ensure all enquiries are managed through our CRM system
  • Work with Marketing on targeted campaigns to drive the schedule
  • Work with consultants and Product team to respond to all client enquiries with the most appropriate training solution
  • Ensure our terms of business are consistently applied and payment is received in advance of course attendance

What You’ll Bring:

  • Minimum of 2 years’ successful sales experience.
  • Experience in a consultative sales environment
  • Prior sales team leadership experience is preferable but not essential. Aviation experience whilst helpful is not essential as training will be given.

What’s in it for you?

You will help make the extraordinary possible. Our culture is rooted in a shared dedication to living our 5x5 Values - Safety, Trust, Accountability, Belonging and Innovation - the core of who we are and what we celebrate. Our people are our success.

We also offer competitive salaries and a wide range of benefits.

About Air Partner Group, a Wheels Up Company

Founded in 1961, Air Partner Group is a world-leading international aviation services group providing aircraft charter, aviation safety and security solutions, and managed services to industry, commerce, governments, and private individuals, as well as civil and military organisations.

The Air Partner Group has two divisions: Air Partner Charter and Air Partner Services (previously Safety & Security). Air Partner Charter comprises of group charter, private jets, freight, and specialist services. Group Charter charters large airliners to move groups of any size. Private Jets offers the Company's unique pre-paid JetCard scheme and on-demand charter for up to 19 people. Freight charters aircraft of every size to fly almost any cargo anywhere, at any time.

Air Partner Services comprises Baines Simmons, Redline Assured Security Ltd, Kenyon International Emergency Services, and Managed Services. Baines Simmons offers aviation safety management and fatigue risk management. Redline Assured Security delivers government-standard security training, consultancy, and solutions to regulated, high value and high threat environments. Kenyon International Emergency Services is a world leader in emergency planning and incident response.

Air Partner Group is ISO 9001:2015 compliant for commercial airline and private jet solutions worldwide and we work with Climate and Development experts and Climate Impact Partners, to allow clients to offset carbon emissions in support of projects that not only cut carbon but also alleviate poverty and improve lives.

Air Partner Limited is a Wheels Up company, the leading provider of on-demand private aviation in the U.S. and one of the largest private aviation companies in the world. Wheels Up is headquartered in New York City and operates in 25 locations across three continents and employs 2,700 professionals globally. Their services include world-class safety, service, and flexibility through on-demand flights, membership programs, corporate solutions, whole aircraft sales, and a strategic partnership with Delta Air Lines. We offer a challenging and rewarding career in an exciting and growing industry.

Air Partner is committed to creating a diverse, equitable and inclusive working environment for all employees, we do this via our Environmental, Social and Governance Strategy, our Diversity, Equity & Inclusion forum, and our Recruitment strategy.

At Air Partner we are proud to be a ‘Disability Confident’ employer and we value workforce diversity. If Air Partner feels like a place where you can belong, we'd love to learn more about you, and we guarantee an interview for any disabled person who meets the minimum criteria set for the job. If your application is successful, the next steps of the process will include a virtual interview with a member of the Talent Acquisition team before meeting with members of the business in person. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

We encourage applications from all backgrounds, and we would love to hear from you.

More information is available on the company's website ()