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Head of Operations

4 months ago


Leeds, United Kingdom St Annes Community services Full time €61,451

Join Our Team as the Head of Operations (Diverse Needs)

Location: Head office based in Morley, Leeds with travel to services across Yorkshire and North East

Salary:£61,451 per annum, plus a £3,000 car allowance, 37.5 hours per week

Job Type:Full-Time, Permanent

Sector:Adult Social Care

Transform Lives with St Annes Community Services

Are you a visionary leader with a passion for providing outstanding, person centred care and support services? Do you have the drive to lead teams towards excellence and make a real difference to the lives of the people we support? If so, St Annes Community Services invites you to apply for the pivotal role of Head of Operations.

Your Impactful Role, you will:

Lead with Vision:Drive operational excellence and strategic growth with your region.

Inspire Teams:Motivate and manage a dedicated team to deliver compassionate, high-quality care.

Ensure Excellence:Uphold the highest standards of care, compliance, and service delivery.

Innovate Continuously:Foster a culture of improvement and innovation to enhance client experience and outcomes.

Collaborate Effectively:Work closely with senior management, regulatory bodies, and stakeholders to achieve our goals.

Ready to Make a Difference?

If you're ready to take on a rewarding challenge and lead a passionate team, we want to hear from you

Main duties of the job

What You Bring:

Proven experience in a senior operational role within adult social care.

In-depth knowledge of CQC regulations and best practices.

Exceptional leadership skills with a track record of building high-performing teams.

Strong strategic thinking and problem-solving abilities.

Financial acumen and experience in resource management.

Excellent communication and interpersonal skills.

A passion for improving the lives of the people we support through high-quality care.

About us

Why Join Us?

At Annes Community Services, we are dedicated to providing exceptional care and support that promotes independence, dignity, and well-being. As we expand our services, we are looking for an inspiring Head of Operations to lead our mission and ensure top-tier care and support.

What We Offer:

Competitive Salary & Benefits: Reflecting your expertise and commitment.

Professional Growth: Opportunities for continuous learning and career advancement.

Inclusive Culture: A supportive environment where diversity and inclusion are valued.

Meaningful Work: The chance to make a tangible impact in the lives of the people we support.

St. Anne's wants to reward its employees for their hard work. Employee benefits include;

  • 32 days annual leave excluding bank holidays
  • 24 Hour Employee Assistance Programme
  • Continuous opportunities for ongoing training and career development
  • Refer A Friend recruitment initiative
  • Flexible working opportunities (where applicable) upon successful completion of probation period
  • Discounted income protection scheme
  • Free car parking at most services
  • Free life assurance cover
Job responsibilities

Responsible for ensuring that all staff employed within your service are recruited, developed, supported and managed in an appropriate and professional manner to meet the needs of the organisation and individual services

Responsible and accountable for addressing the learning and development needs of yourself, your Managers and staff and ensuring that these are reviewed against St Anne's service objectives, local Commissioning Plans, local contract requirements and changes in legislation. Recommend and identify organisational learning to meet expected changes in legislation to deliver on key quality outcomes for services.

Responsible and accountable for the Continuous Quality Improvement of the service provided within your defined management span, working with the Head of Quality and Continuous Improvement to exceed best practice in delivering high quality services.Working with the Business Development Department to measure social value and understand how it contributes to business success.Responsible for contributing to the development of budgets for your services and accountable for ensuring that they remain within agreed budgets. Establish good communication links with commissioners and strategic partners ensuring positive dialogue where there are areas of conflict or concern.

Person Specification Qualifications Experience
  • Experience of Managing Social Care services
  • Specific skill or Knowledge as added value to organisation
  • Setting up and / or development of new Services
  • Experience of managing more than one service
  • Experience of being on call and out of hours support
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

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