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Head of Property Operations
2 months ago
Role: Head of Property Operations
Reporting to: Executive Leadership Team
Cortland is a leading provider of property management services, dedicated to delivering exceptional results for our clients and residents. As a key member of our team, you will play a crucial role in ensuring our continued success.
We are seeking a highly skilled and experienced Head of Property Operations to join our team. As a leader in this role, you will be responsible for overseeing the day-to-day operations of our property management business, ensuring that our teams are equipped to deliver outstanding customer service and achieve exceptional results.
Key Responsibilities:
- Provide leadership and guidance to the Property Operations team, ensuring that they have the necessary tools and resources to succeed.
- Develop and implement strategies to improve customer satisfaction, retention, and loyalty.
- Collaborate with cross-functional teams to identify and address operational inefficiencies and areas for improvement.
- Monitor and analyze key performance indicators (KPIs) to measure team performance and identify areas for growth.
- Develop and maintain relationships with key stakeholders, including clients, residents, and contractors.
- Stay up-to-date with industry trends and best practices, applying this knowledge to drive innovation and improvement within the team.
Requirements:
- Proven experience in property management or a related field, with a strong track record of success.
- Excellent leadership and communication skills, with the ability to motivate and inspire teams.
- Strong analytical and problem-solving skills, with the ability to identify and address operational inefficiencies.
- Ability to work collaboratively with cross-functional teams to achieve shared goals.
- Strong knowledge of property management software and systems.
- Ability to travel to various locations as required.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a leading provider of property management services.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.