Employee Relations Case Manager

2 weeks ago

Tring, United Kingdom It's a People Business Full time

Are you an experienced HR Manager or Advisor? Do you have a 'client-first' attitude? Are you looking to work for an industry-leading consultancy firm? This could be the role for you...

My client is a HR Consultancy based in Tring, Hertfordshire. They are an industry-leading HR consultancy, bringing businesses throughout the UK the benefits, protection, and experience of an entire HR department.

The dynamic environment allows you to collaborate with various businesses, ensuring each day brings new experiences.They value their team's growth through continuous development and offer support from friendly, experienced professionals. To celebrate team achievements, monthly outings to incredible venues like Ascot, Champneys, and the Royal Albert Hall are organised.

The Opportunity:

Due to growth within the business my client is looking for an experienced Employee Relations Case Manager to join their team.

As an experienced advisor, you will be the first point of contact for customers seeking help with various HR issues and Employee Relations cases.

This role is permanent and is available as either a full-time or part-time position. You will predominantly be office based, however, the business is family-friendly, and extremely understandable of personal commitment. They support and encourage a sensible worklife balance and are open to discuss alternative and flexible arrangements if and when required.

Key Responsibilities:

  • You will provide accurate advice, handle administrative tasks for the ER/HR cases, and create necessary letters, forms, and reports to support the clients. Always ensuring compliance and taking into account the latest legislation.
  • You will assist in monitoring compliance with policies, procedures and legislation in this area and take appropriate action where necessary.
  • To ensure that business methods, procedures and practises are followed to the required standard.
  • First line call management for customers, assessing their needs, providing sound and legislative compliant advice accordingly, seeking clarification and guidance from Consultants in relation to more complex cases.
  • Creation of employee relation letters for customers based on their specific needs, such as disciplinary/investigation invite letters, outcome letters or letters of concern.
  • Reviewing employee relations notes of meetings to determine content of letter production.
  • Creation of bespoke policies, procedures and people guidelines for a wide range of customers in conjunction with agreed work priorities by Directors, HR Consultants.
  • Supporting with minute taking at disciplinary meetings and investigations and as required supporting customers with meetings.
  • Conducting Exit interviews and Return to Work interviews with employees on behalf of our customers.
  • Supporting Consultants in creating tailored training content within PowerPoint to meet their customer needs and support Consultants in organising and delivering training courses as required.
  • Liaising with Payroll Bureaus where required, responding to payroll queries from employees that arise to successful conclusion.

Requirements for the Role:

  • Level 5 CIPD qualified
  • Numerous years’ experience in the role of ER Advisor or HR Advisor with a track record of autonomously managing a wide variety of ER matters in a busy and professional office environment.
  • A good attention to detail to ensure client’s work is completed to a high standard
  • A good knowledge of understanding employment legislation is key and knowing the importance of using all relevant experts and other sources of information e.g., ACAS, CIPD to provide solutions for our customers.
  • Articulate with the gravitas to communicate with business owners and management teams, providing guidance and advice on best practice, trends and current/topical employment related matters.
  • A proactive and 'can do’ attitude with a focus on ensuring all customer’s needs are met in a professional and timely manner.
  • Tenacious and hard-working by nature but above all, focused on delivering an exceptional service to existing and future clients.

Benefits:

  • A competitive salary between £30-£40,000 per annum based on experience with annual performance bonus opportunities.
  • Company pension.
  • Monthly team events to celebrate success
  • Private Healthcare Plan (following a qualifying period) and Group Life Assurance Plan including Smart Health Benefits. Development opportunities.
  • Retail discount scheme.
  • Most importantly, we are a Dog Friendly Office

If you are looking to make a positive career move, then please apply today - we look forward to hearing from you.

  • Employee Relations Consultant

    5 days ago

    Tring, Hertfordshire, United Kingdom It's a People Business Full time

    Job Summary: It's a People Business is seeking an experienced HR & ER Advisor to join their team. As a key member of our HR department, you will provide expert advice and support to our clients on various HR issues and Employee Relations cases. Key Responsibilities: Provide accurate advice and handle administrative tasks for ER/HR cases, ensuring compliance...

  • Employee Relations Specialist

    6 days ago

    Tring, Hertfordshire, United Kingdom It's a People Business Full time

    About the RoleWe are seeking an experienced Employee Relations Case Manager to join our team at It's a People Business. As a key member of our HR Consultancy, you will play a vital role in providing expert advice and support to our clients on a wide range of Employee Relations matters.Key ResponsibilitiesProvide Expert Advice: Offer accurate and timely...

  • Employee Relations Expert

    6 days ago

    Tring, Hertfordshire, United Kingdom It's a People Business Full time

    Are you an experienced HR professional looking for a new challenge? Do you have a passion for delivering exceptional customer service and a 'client-first' attitude? We may have the perfect opportunity for you... Our client is a leading HR consultancy firm, dedicated to providing expert advice and support to businesses across the UK. As a HR & ER Advisor, you...

  • HR Case Manager

    6 days ago

    Tring, Hertfordshire, United Kingdom It's a People Business Full time

    About the RoleWe are seeking an experienced Employee Relations Case Manager to join our team at It's a People Business. As a key member of our HR Consultancy, you will play a vital role in providing expert advice and support to our clients on a wide range of Employee Relations matters.Key ResponsibilitiesProvide Expert Advice: Offer accurate and timely...

  • Workplace Conflict Resolution Expert

    6 days ago

    Tring, Hertfordshire, United Kingdom It's a People Business Full time

    About the RoleWe are seeking an experienced Employee Relations Case Manager to join our team at It's a People Business. As a key member of our HR Consultancy, you will play a vital role in providing expert advice and support to our clients on a wide range of Employee Relations matters.Key ResponsibilitiesEmployee Relations Advice: Provide accurate and timely...

  • Director of Learning and Employee Engagement

    5 days ago

    Tring, United Kingdom Rennie Grove Peace Hospice Care Full time

    Job Summary:Rennie Grove Peace Hospice Care is seeking a highly skilled and experienced professional to join our Leadership Team as the Director of Learning and Employee Engagement. This is a unique opportunity to contribute to the ongoing development of our culture and drive positive colleague engagement.Key Responsibilities:Develop and implement a...

  • Director of Learning and Employee Engagement

    2 days ago

    Tring, Hertfordshire, United Kingdom Rennie Grove Peace Hospice Care Full time

    Job Summary:Rennie Grove Peace Hospice Care is seeking a highly skilled and experienced professional to join our Leadership Team as the Director of Learning and Employee Engagement. This is a unique opportunity to contribute to the ongoing development of our culture and drive positive colleague engagement.Key Responsibilities:Develop and implement a...

  • Director of Learning and Employee Engagement

    2 days ago

    Tring, Hertfordshire, United Kingdom Rennie Grove Peace Hospice Care Full time

    Job Summary:Rennie Grove Peace Hospice Care is seeking a highly skilled and experienced professional to join our Leadership Team as the Director of Learning and Employee Engagement. This is a unique opportunity to contribute to the ongoing development of our culture and drive positive colleague engagement.Key Responsibilities:Develop and implement a...

  • Head of Learning and Employee Engagement

    4 days ago

    Tring, Hertfordshire, United Kingdom Rennie Grove Peace Hospice Care Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Learning and Employee Engagement. This is a key leadership role that will play a critical part in shaping the future of our organization.Key ResponsibilitiesDevelop and implement a comprehensive learning strategy that aligns with our organizational...

  • Head of Learning and Employee Engagement

    5 days ago

    Tring, Hertfordshire, United Kingdom Rennie Grove Peace Hospice Care Full time

    About the RoleWe are seeking a highly skilled and experienced professional to join our team as the Head of Learning and Employee Engagement. This is a key leadership role that will play a critical part in shaping the future of our organization.Key ResponsibilitiesDevelop and implement a comprehensive learning strategy that aligns with our organizational...

  • HR & ER Specialist

    5 days ago

    Tring, Hertfordshire, United Kingdom It's a People Business Full time

    Job Title: HR & ER AdvisorJob Type: Full-time/Part-timeCompany: It's a People BusinessAbout the Role:We are seeking an experienced HR & ER Advisor to join our team. As an HR & ER Advisor, you will be the first point of contact for customers seeking help with various HR issues and Employee Relations cases.Key Responsibilities:Provide accurate advice and...

  • HR & ER Advisor

    2 weeks ago

    Tring, United Kingdom It's a People Business Full time

    Are you an experienced HR Manager or Advisor? Do you have a 'client-first' attitude? Are you looking to work for an industry-leading consultancy firm? This could be the role for you... My client is a HR Consultancy based in Tring, Hertfordshire. They are an industry-leading HR consultancy, bringing businesses throughout the UK the benefits, protection, and...

  • Head of Learning and Employee

    5 days ago

    Tring, United Kingdom Rennie Grove Peace Hospice Care Full time

    Head of Learning and Employee / Volunteer Engagement Salary £51,971 per annum (pro rata) Location Tring (working across all our locations is required for this role) Hours: 30 - 37.5 hours per week Closing date: 8 October 2024 at 12 noon Interview date: 15 & 16 October 2024 As a member of the Charity's Leadership Team, you are responsible for...

  • Head of Learning and Employee/Volunteer Engagement

    5 days ago

    Tring, United Kingdom Rennie Grove Peace Hospice Care Full time

    Hours: 30 - 37.5 hours per week Location: Rennie House, Tring (working across all our locations is required for this role) Salary: £51,971 per annum (pro rata) Closing date: 8 October 2024 Interview date: 15 & 16 October 2024 As a member of the Charity's Leadership Team, you will be responsible for contributing to the ongoing development of our...

  • Head of Learning and Employee/Volunteer Engagment

    7 days ago

    Tring, United Kingdom Rennie Grove Peace Hospice Care Full time

    Hours: 30 - 37.5 hours per weekLocation: Rennie House, Tring (working across all our locations is required for this role)Salary: £51,971 per annum (pro rata)Closing date: 8 October 2024Interview date: 15 & 16 October 2024As a member of the Charity's Leadership Team, you are responsible for contributing to the ongoing development of our culture by...

  • Head of Learning and Employee/Volunteer Engagement

    7 days ago

    Tring, United Kingdom Rennie Grove Peace Hospice Care Full time

    Hours: 30 - 37.5 hours per week Location: Rennie House, Tring (working across all our locations is required for this role) Salary: £51,971 per annum (pro rata) Closing date: 8 October 2024 Interview date: 15 & 16 October 2024 As a member of the Charity's Leadership Team, you will be responsible for contributing to the ongoing development of our...

  • Head of Learning and Employee

    5 days ago

    Tring, United Kingdom Rennie Grove Peace Hospice Care Full time

    Hours: 30 - 37.5 hours per weekFull or Part Time available Location: Rennie House, Tring (working across all our locations is required for this role)Salary: £51,971 per annum (pro rata)Closing date: 8 October 2024Interview date: 15 & 16 October 2024As a member of the Charity's Leadership Team, you are responsible for contributing to the ongoing...

  • Head of Learning and Employee/Volunteer Engagment

    6 days ago

    Tring, United Kingdom Rennie Grove Peace Hospice Care Full time

    Job summary As a member of the Charity's Leadership Team, you are responsible for contributing to the ongoing development of our culture by embracing our vision, role modelling our values and driving positive colleague engagement.As a member of the People Directorate Leadership Team, you are responsible for developing and delivering Learning and...

  • People Management Consultant

    6 days ago

    Tring, Hertfordshire, United Kingdom It's a People Business Full time

    Are you an experienced HR professional looking for a new challenge? Do you have a passion for delivering exceptional people management services? It's a People Business is a leading consultancy firm that specializes in providing expert HR advice to businesses across the UK. We're seeking an experienced HR & ER Advisor to join our team and help us deliver our...

  • Human Resources Consultant

    3 days ago

    Tring, Hertfordshire, United Kingdom hr-inspire Ltd Full time

    About the RoleAt hr-inspire Ltd, we are seeking a highly skilled HR Advisor to join our team. As a HR Advisor, you will be responsible for providing first-line support to our valued customers on a wide range of people-related issues.Key ResponsibilitiesProvide expert advice on employer relations, assessing needs and requirements, and escalating to key...