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HR & ER Specialist

2 months ago


Tring, Hertfordshire, United Kingdom It's a People Business Full time

Job Title: HR & ER Advisor

Job Type: Full-time/Part-time

Company: It's a People Business

About the Role:

We are seeking an experienced HR & ER Advisor to join our team. As an HR & ER Advisor, you will be the first point of contact for customers seeking help with various HR issues and Employee Relations cases.

Key Responsibilities:

  • Provide accurate advice and handle administrative tasks for ER/HR cases, creating necessary letters, forms, and reports to support clients.
  • Assist in monitoring compliance with policies, procedures, and legislation in this area and take appropriate action where necessary.
  • Ensure business methods, procedures, and practices are followed to the required standard.
  • First-line call management for customers, assessing their needs, providing sound and legislative compliant advice accordingly.
  • Creation of employee relation letters for customers based on their specific needs.
  • Reviewing employee relations notes of meetings to determine content of letter production.
  • Creation of bespoke policies, procedures, and people guidelines for a wide range of customers.
  • Supporting with minute taking at disciplinary meetings and investigations.
  • Conducting Exit interviews and Return to Work interviews with employees on behalf of our customers.
  • Liaising with Payroll Bureaus where required, responding to payroll queries from employees.

Requirements for the Role:

  • Level 5 CIPD qualified
  • Numerous years' experience in the role of ER Advisor or HR Advisor with a track record of autonomously managing a wide variety of ER matters.
  • A good attention to detail to ensure client's work is completed to a high standard
  • A good knowledge of understanding employment legislation is key and knowing the importance of using all relevant experts and other sources of information.
  • Articulate with the gravitas to communicate with business owners and management teams, providing guidance and advice on best practice, trends, and current/topical employment-related matters.
  • A proactive and 'can-do' attitude with a focus on ensuring all customer's needs are met in a professional and timely manner.

What We Offer:

  • A competitive salary between £30-£40,000 per annum based on experience with annual performance bonus opportunities.
  • Company pension.
  • Monthly team events to celebrate success
  • Private Healthcare Plan (following a qualifying period) and Group Life Assurance Plan including Smart Health Benefits.
  • Retail discount scheme.
  • Most importantly, we are a Dog Friendly Office

How to Apply:

If you are looking to make a positive career move, please apply today.