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Business Support Officer

2 months ago


London, Greater London, United Kingdom KINGS COLLEGE LONDON Full time

About us

The School of Neuroscience, headed by Professor Mark Richardson, is one of three schools under the Institute of Psychiatry, Psychology & Neuroscience (IoPPN) and is comprised of four departments and five centres across the Denmark Hill and Guy's Campus. We are UK's second largest Neuroscience school with over 500 researchers and 150 PhD students undertaking world-class research in the study of the nervous system and understanding brain function in health and disease. The School works closely with three large NHS Trusts as part of King's Health Partners. Commitment to Culture, Equity, Diversity, and Inclusion (CEDI) is displayed through active participation in initiatives across King's to improve the experience of our staff and students.

Having successfully delivered two cultural projects to help identify, address, and improve the School's working environment, we continue to foster a diverse and nurturing community within which you will have the opportunity to dedicate time to your professional development, join working groups and professional networks of specific interest, and seek mentoring opportunities to fully explore your career situation outside of your direct line management. In addition, we support staff members requiring flexible working arrangements and reasonable adjustments. We encourage and welcome applications from across the community and all appointments are made solely on merit.

About the role

An exciting opportunity to join the Professional Services team in the School of Neuroscience within the Institute of Psychiatry, Psychology & Neuroscience (IoPPN). We are seeking to recruit a Business Support Officer (Operations) to join our busy but friendly Business Operations team to support the School as they work to strengthen the partnership between academics, researchers and professional services, delivering high-quality support to all of its members.

The post holder will support the Business Operations Team in the day-to-day processes across a variety of operational areas to ensure the smooth running of the School and provide administrative support to key School initiatives to create a welcoming and supportive School culture for staff and students.

The role would suit someone who is able to work independently with minimal supervision, organise their own workload, effectively manage competing priorities, has good attention to detail and is able to build and maintain effective working relationships within the Business Operations team and across the wider School, Faculty and University.

The role will provide individuals with a wide variety of experience and skills working across multiple operational functions in a large and complex Faculty, supporting the individual to progress their career within Business Operations across the University.

Due to the nature of work under the Business Operation activity, this role requires a minimum of 40% of time on campus (Guy's and Denmark Hill). Depending on the business need, the location may vary from week to week.

This is a full time post (35 Hours per week), and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Demonstrable administrative skills and knowledge of business operations acquired through previous roles.

2. Confidence and experience in processing financial transactions & knowledge of financial systems in a large organisation

3. IT skills (including Microsoft 365 package: Excel, Word and Powerpoint) and experience of utilising digital technology in day-to-day work.

4. Proven communication and interpersonal skills in order to receive, understand and relay day to day operational information to various groups

5. Able to work independently, and as part of a team, contributing new ideas to broader team goals and objectives

6. Good organisation and time management skills, with ability to organise workload and manage competing priorities

7. Good accuracy and attention to detail, with ability to quickly follow, adapt and teach new procedures and processes.

8. Proactive approach and able to problem solve.

Desirable criteria

1. Keen interest in higher education business operations in the UK.

2. Demonstrated commitment to previous roles

3. Keen interest in using PowerBI, Power Automate and extended Microsoft suite

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click "Apply Now". This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our 'How we Recruit' pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.