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Aftersales Service Coordinator
4 days ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Aftersales Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.Key ResponsibilitiesDeliver outstanding customer service and resolve customer queries in a timely and professional...
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Aftersales Service Coordinator
4 days ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Aftersales Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.Key ResponsibilitiesDeliver outstanding customer service and resolve customer queries in a timely and professional...
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Aftersales Service Coordinator
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Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our aftersales processes.Key ResponsibilitiesAdministration Experience: You will be responsible...
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Aftersales Service Coordinator
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Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our aftersales processes.Key ResponsibilitiesAdministration Experience: You will be responsible...
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Aftersales Service Coordinator
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Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Aftersales Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.Key ResponsibilitiesCustomer Service: Provide a positive and welcoming experience for our customers, responding to...
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Aftersales Service Coordinator
2 days ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Aftersales Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.Key ResponsibilitiesCustomer Service: Provide a positive and welcoming experience for our customers, responding to...
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Aftersales Service Coordinator
6 days ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Aftersales Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.Key ResponsibilitiesCustomer Service: Provide a positive and welcoming experience for our customers, responding to...
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Aftersales Service Coordinator
6 days ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Aftersales Administrator. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support.Key ResponsibilitiesCustomer Service: Provide a positive and welcoming experience for our customers, responding to...
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Customer Service Specialist
1 week ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator at Mappin & Webb.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for our clients.Utilize administration skills to maintain accurate records and ensure a high level of attention to...
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Customer Service Specialist
2 weeks ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator at Mappin & Webb.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for our clients.Utilize administration skills to maintain accurate records and ensure a high level of attention to...
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Customer Service Specialist
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Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator at Mappin & Webb.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for our clients.Utilize administration skills to maintain accurate records and ensure a high level of attention to...
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Customer Service Specialist
1 week ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator at Mappin & Webb.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for our clients.Utilize administration skills to maintain accurate records and ensure a high level of attention to...
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Customer Service Specialist
1 week ago
Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator at Mappin & Webb.Key ResponsibilitiesProvide exceptional customer service, ensuring a positive experience for our clients.Utilize administration skills to maintain accurate records and ensure a high level of attention to...
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Customer Service Specialist
1 week ago
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Customer Service Representative
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Customer Service Representative
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Chester, Cheshire, United Kingdom Mappin & Webb Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Aftersales Administrator to join our team at Mappin & Webb. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional service and support.Key ResponsibilitiesCustomer Service: Provide timely and effective support to customers via...
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Aftersales Administrator
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Aftersales Administrator
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Aftersales Administrator
3 months ago
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Our Aftersales Administrators are passionate about what they do A team player with a keen eye for detail, you will ensure the administration for repairs is kept in line with company procedures. Assisting the Store Manager, you will play a key role in keeping back-office operations running smoothly whilst delivering an exceptional customer service to our clients. Also helping out on the salesfloor when required, you will develop and continually update your product knowledge and jewellery expertise and share your passion about our fantastic products.
About you
A positive, "can-do" attitude Administration experience with a keen eye for detail A passion for delivering exceptional customer service A great communicator with a natural flair for striking up conversation Eager to learn and build on your retail and product knowledge A flexible team player who is always ready to go the extra mile About us
Mappin & Webb has been a cornerstone of English high society for over 240 years and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery. Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch. In 2012, Mappin & Webb's master craftsman was appointed Crown Jeweller, custodian of the Crown Jewels of Her Majesty the Queen, the greatest honour that can be bestowed upon a jeweller. In 2017, Mappin & Webb's Master Craftsman, Mark Appleby, was appointed and continues to hold this position. This year he was involved in both the late Queen's State Funeral and the adjustments of the crowns for the coronation of King Charles III.
Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches to elegant silverware, glassware, and bespoke lifestyle accessories.
Mappin & Webb is part of the Watches of Switzerland Group, a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
Holiday Purchase Scheme 24/7 Employee Assistance Programme 24/7 Virtual GP service Share Save Scheme Enjoy your Birthday Off Free Wellbeing Tools Generous Discount Scheme Enhanced Maternity Pay At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
