Halliwell Jones Deva

6 months ago

Chester, United Kingdom The Halliwell Jones Group Full time

Here at Halliwell Jones Deva Ltd we have an exciting opportunity for a Vehicle Administrator. The position is located at our Chester Centre which is a fantastic modern facility including Sales, Aftersales and Bodyshop. On offer is a competitive salary, ongoing training and great career progression opportunities.

WHAT WE CAN OFFER YOU
- 22 days holiday plus bank holidays AND your birthday off
- Employee Car Scheme
- Family run business and friendly culture
- Ongoing development and achievable career path
- State of the art facility and working environment
- Life Assurance Scheme

YOUR RESPONSIBILITIES
- To deal with customer requirements for service and repair in an efficient and courteous manner to ensure the highest standard of Customer Service.
- To carry out vehicle sales administration duties.
- To organise the loading of the workshop in an efficient manner to ensure efficient utilisation of workshop capacity.
- To carry out customer follow up and prospecting activities to maintain and build the volume of work within the workshop and promote the sale of accessories, tyres, Lifestyle products, insurance, etc.
- Responsible for liaising with Service customers and designated contact for maintaining good relations and updates with regards of vehicles etc.
- Explain and Issue the customer with the Vehicle Health Check report.
- To deal with, on a daily basis, all warranty related claims within a strict time period.
- To ensure the completion of all internal and external service invoices.

WHAT WE'RE LOOKING FOR

Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.

Strong interpersonal and presentation skills.

Ability to work autonomously.

An enthusiastic, dynamic and team orientated personality

Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.

Strong organisational and prioritisation skills.

Team player that offers help and support to others.

Excellent administration and communication skills.

Ability to work well under pressure and to tight deadlines.

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