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Weekend Receptionist

8 months ago

Chester, United Kingdom The Halliwell Jones Group Full time

Here at Halliwell Jones (Chester) Ltd we have an exciting opportunity for a Weekend Receptionist. The position is located at our Chester Centre which is a fantastic modern facility including BMW and MINI Sales, Aftersales and Bodyshop. On offer is a competitive salary, ongoing training and great career progression opportunities.

WHAT WE CAN OFFER YOU
- 22 days holiday plus bank holidays AND your birthday off
- 1 car per employee via a salary sacrifice scheme; a brand new BMW or MINI after 6 months of employment
- Family run business and friendly culture
- Ongoing development and achievable career path
- State of the art facility and working environment

YOUR RESPONSIBILITIES
- Ensure all customers are welcomed in a friendly manner and their needs identified.
- To control and monitor the telephone system in a prompt and professional manner.
- Ensure every enquiry is handled and responded to in line with the company and manufacturer targeted guidelines, whilst delivering exceptional customer service.

WHAT WE'RE LOOKING FOR

Proven excellent customer service and communication skills with a commitment to providing the best possible standard of customer service.

An outstanding attitude and passion for customer service.

Willingness to learn and develop, and keep up-to-date with complex/ technical/product information.

Strong interpersonal, presentation, organisation and prioritisation skills.

An enthusiastic, dynamic and team orientated personality.

Team player that offers help and support to others with ability to work autonomously.