Patient Services Receptionist

1 week ago


Chester, United Kingdom Heath Lane Medical Centre Full time

**Job summary**

We are looking to recruit friendly, enthusiastic receptionists with good organisation and communication skills to join our team.

A summary of this role is to provide a point of contact for patients and act as a focal point of communication between patients, doctors, and other medical and admin staff.

**Main duties of the job**

Reception duties

Management of appointment systems

Management of medical records

Prescriptions

Preparation of consulting rooms

Operation of telephone system

Start and end of day procedures

Confidentiality

Equality and Diversity

**About us**

Heath Lane Medical Centre is a successful, growing Practice in the thriving city of Chester. We are looking to recruit motivated and friendly receptionists to join our Patient Services team. You will work alongside the wider clinical team and Partners to deliver excellent patient centred healthcare.

We work collaboratively with neighbouring practices as part of Chester East Primary Care Network to drive the development of sustainable models of care.

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

- Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

The above is not intended to be an exhaustive list of duties but is an indication of the main areas of responsibility. The post holder will be asked to undertake other delegated duties considered appropriate to the post.

**Job Type**: Part-time

**Salary**: £10.42 per hour

**Benefits**:

- Company events
- Company pension
- On-site parking

Schedule:

- Monday to Friday
- No weekends
- Overtime

Work Location: In person



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