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Hotel Receptionist

2 months ago

Chester, United Kingdom Crabwall Manor Hotel & Spa Full time

Receptionist

We are looking for a Receptionist to join the front of house team at Crabwall Manor Hotel and Spa.

As a Receptionist you will take responsibility for:

- Welcoming our guests to the hotel in a warm and helpful manner
- Check in and out our guests ensuring that all requirements are met during their stay
- You will be expected to be a point of contact for our guests should they have any queries
- Answering the telephone and providing assistance
- Room and restaurant reservations

Key Requirements:

- Excellent written and verbal English
- Accuracy and attention to detail
- Excellent organizational and administrative skills
- Good IT skills
- Excellent working knowledge of Word and Excel
- An ability to multi-task, to work under pressure and to deadlines
- An ability to work independently and collaboratively
- A flexible approach
- Experience in office administration
- Available to work weekends and bank holidays
- Immediate start available

You must be able to provide amazing hospitality for our guests and be a part of the guest experience. Receptionists must be passionate about hospitality and delivering amazing service to our guests.

Experience in a similar quality hotel is beneficial; however, service with a smile and personality is a must.

This position is based in Mollington, Chester. Access to own transport is desirable or a reliable lift

**Job Types**: Full Time, Permanent

**Salary**: £9.50 per hour

**Benefits**:

- Staff Meals
- Employee discount at hotel location and group based
- On-site parking
- Pension Scheme
- 28 days holiday per year

Schedule:

- 8 hour shift
- 5 days over 7 days

**Salary**: From £9.50 per hour

**Benefits**:

- Discounted or free food
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Chester CH1 6NE: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person