Bodyshop Advisor

5 months ago


Chester, United Kingdom The Halliwell Jones Group Full time

Here at Halliwell Jones (Chester) Ltd we have an exciting opportunity for a Bodyshop Advisor. The position is located at our Chester Centre which is a fantastic facility consisting of an impressive, recently modernised Aftersales Centre and Bodyshop and BMW and MINI Sales.

WHAT WE CAN OFFER YOU
- 22 days holiday plus bank holidays AND your birthday off
- 1 car per employee via a salary sacrifice scheme; a brand new BMW or MINI after 6 months of employment
- Family run business and friendly culture
- Specialist training with BMW UK
- BMW accreditation
- Ongoing development and achievable career path
- State of the art facility and working environment
- Life Assurance Scheme

YOUR RESPONSIBILITIES
- To deal with customer requirements for vehicle repair in an efficient and courteous manner to ensure the highest standard of customer service.
- To confirm method of payment with customer.
- To organise the loading of the Bodyshop in an efficient manner to ensure efficient utilisation of workshop capacity and available staff, this in conjunction with workshop control.
- To carry out customer follow-up and prospecting activities to maintain and build the volume of work within the Bodyshop.
- To build relationships with engineers and insurance companies.

WHAT WE'RE LOOKING FOR

Knowledge of Drive invoicing

Excellent customer service and organisation skills

Experience of cash credit control

Excellent administrative skills

Ability to work well under pressure and to tight deadlines

Ability to work within a team environment


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