Customer Service Specialist

2 weeks ago

Chester, Cheshire, United Kingdom Mappin & Webb Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator at Mappin & Webb.

Key Responsibilities
  • Provide exceptional customer service, ensuring a positive experience for our clients.
  • Utilize administration skills to maintain accurate records and ensure a high level of attention to detail.
  • Develop and maintain a strong understanding of our products and services, enabling effective communication with customers.
  • Collaborate with the team to achieve sales targets and drive business growth.
  • Stay up-to-date with industry trends and best practices to continuously improve performance.
Requirements
  • A positive attitude and a willingness to learn and grow with the company.
  • Previous administration experience, with a focus on attention to detail.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • A passion for delivering exceptional customer service and a commitment to exceeding expectations.

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