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Customer Service Specialist
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator at Mappin & Webb.
Key Responsibilities- Provide exceptional customer service, ensuring a positive experience for our clients.
- Utilize administration skills to maintain accurate records and ensure a high level of attention to detail.
- Develop and maintain a strong understanding of our products and services, enabling effective communication with customers.
- Collaborate with the team to achieve sales targets and drive business growth.
- Embody a flexible and proactive approach, always willing to go the extra mile to meet customer needs.
- A positive attitude and a strong work ethic.
- Administration experience, with a keen eye for detail.
- Excellent communication skills, with the ability to build rapport with customers.
- A passion for delivering exceptional customer service.
- A willingness to learn and develop skills in retail and product knowledge.
