Aftersales Service Coordinator

9 hours ago


Chester, Cheshire, United Kingdom Mappin & Webb Full time
About the Role

We are seeking a highly motivated and detail-oriented individual to join our team as an Aftersales Administrator. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our aftersales processes.

Key Responsibilities
  • Administration Experience: You will be responsible for maintaining accurate records, processing transactions, and ensuring compliance with company policies and procedures.
  • Customer Service: You will provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Product Knowledge: You will develop and maintain a strong understanding of our products and services, enabling you to provide expert advice and support to customers.
  • Teamwork: You will work collaboratively with colleagues to achieve team goals, share knowledge, and support each other in delivering excellent customer service.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive salary and benefits package.



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