Client Services Coordinator
3 weeks ago
Client Services Coordinator at Schroders
We are seeking a dedicated Coordinator to join our esteemed firm of Chartered Financial Planners. The primary responsibility will be to assist our Financial Planners in providing exceptional advice to our clients.
About Us
At Schroders, we take pride in developing innovative solutions that encompass regulatory, platform, and investment services. Our technology has received recognition for its efficiency in supporting Advisors throughout their journey.
From initiating and managing a financial advisory practice to enhancing its growth and realizing its value, we cover all aspects. We also operate our own Financial Advisory service, offering peace of mind to families by delivering effective, tailored solutions to meet their needs and exceed their expectations.
Schroders is devoted to ensuring positive client outcomes by prioritizing the client's interests in our decision-making process. Our principles of Treating Customers Fairly are deeply embedded in our organization, and we uphold our responsibility to all clients, including those who are most vulnerable.
Key Responsibilities
Handling phone inquiries and scheduling appointments for Advisors Greeting visitors Establishing new contracts & processing applications in accordance with FCA regulations Drafting and dispatching letters of authority and collecting policy information for research Entering and updating client information in our internal CRM system Preparing business documentation for Advisors Managing compliance paperwork Conducting mail merges for client communications Performing general administrative tasks Submitting business on the Fusion Platform Utilizing spreadsheets for data management Updating client valuations Inputting risk assessment questionnaires Drafting client reports Organizing annual reviews and coordinating appointmentsRequired Qualifications & Experience
Previous administrative experience in Financial Services is advantageous Familiarity with Fact Find and Risk profiles is a plus R01, FA1, FA2 qualifications or a desire to qualify is preferred Strong attention to detail, accuracy, and organizational skills Proficient in ExcelPersonal Attributes
Upholds the principle of treating customers fairly Self-motivated individual Proactive and demonstrates initiative Eager to learn and grow Team-orientedWe value potential, regardless of background
Our mission is to deliver outstanding investment performance to clients through active management. A diverse range of perspectives, supported by an inclusive culture, enables us to make better decisions and fulfill our mission. This is why inclusion and diversity are strategic priorities for us, and we are an equal opportunities employer: you are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristics.
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