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Care Operations Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Care Coordinator to join our team at Active Care Group. As a Care Coordinator, you will play a vital role in ensuring the delivery of high-quality care services to our clients.
Key Responsibilities:
- Coordinate and schedule care packages to ensure continuity of care for clients in their own homes.
- Provide premium customer service to clients and their families, responding to their needs and concerns in a timely and professional manner.
- Work closely with our care team to ensure that all care services are delivered in accordance with our company's policies and procedures.
- Monitor and report on the quality of care services, identifying areas for improvement and implementing changes as necessary.
- Collaborate with our clinical and business leadership teams to develop and implement new care services and programs.
- Ensure compliance with all relevant laws, regulations, and industry standards.
Requirements:
- Experience as a Care Coordinator or in a similar role.
- Strong communication and interpersonal skills, with the ability to work effectively with clients, families, and care staff.
- Ability to work independently and as part of a team, with a strong focus on customer service and quality care.
- Knowledge of care policies and procedures, with the ability to apply this knowledge in a practical setting.
- Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
- The opportunity to work with a dynamic and forward-thinking organization.
