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Customer Service Advisor

2 months ago

Sheffield, Sheffield, United Kingdom Jewson Full time

Are you based in the Sheffield area?

Do you have a passion for working with people and enjoy an active, varied role?

Jewson Sheffield, Lowfield, a leading building materials distributor in Northern Europe, is on the hunt for a Yard Operative who's as passionate about great service as we are.

We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).

Hours: 7.00am-4.30pm Monday to Friday and every 2nd Saturday morning 8am-12pm

Location: (Apply online only) Queens Rd, Lowfield, Sheffield S2 4DR

Key Responsibilities

  • Welcome customers to the branch and take an active interest in their projects
  • Get to know our product lines so you can offer advice and help to customers, making the most of all customer interactions in line with our Jewson Values
  • Help to prepare customer orders, load and unload customer and supplier vehicles using a Forklift Truck to minimise manual handling (training provided)
  • Check incoming deliveries and report missing or damaged products
  • Maintain stock levels in both the shop and yard areas, carrying out regular stock counts
  • Keep the branch looking clean and tidy, to make a great first impression on our customers
  • Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work

What's in it for you?

  • Retirement Savings Plan (Pension) - with Legal & General
  • Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
  • WorkPerks - A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
  • Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
  • Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
  • Employee Discount
  • Refer a Friend scheme
  • Wellbeing Centre via WorkPerks
  • New Reward and Recognition programme - launching soon

Required Skills and Experience

  • Previous industry experience preferred but not essential
  • Strong communication skills
  • Confident working both indoors and outdoors
  • A health and safety focus
  • Comfortable in a role involving extensive manual handling of bulky items

About us

At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today