Customer Service Representative
1 week ago
About Daisy Communications Limited
Daisy Communications Limited is a leading provider of telecommunications services to small businesses. We are committed to delivering exceptional customer service and building strong relationships with our clients.
Job SummaryJob Title: Customer Service Advisor
Reports to: Team Lead
Location: Sheffield
Job Type: Full-time
Salary: £22,000 per annum
Key Responsibilities- Provide exceptional customer service to clients via phone, email, and other communication channels.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Work closely with the sales team to promote our products and services to existing and potential clients.
- Collaborate with the customer success team to ensure customer satisfaction and retention.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Basic computer skills and proficiency in Microsoft Office.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application, including your resume and a cover letter, to [insert contact information].
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