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Events Assistant
4 weeks ago
An Event Assistant is required to play an integral part in the day-to-day co-ordination of events and on the day event management.
Duties and Responsibilities
Main duties will include:
To liaise with the client upon signature of contract, to assist with co-ordination of the event
To issue a function sheet which details client's requirements to relevant teams (i.e. catering)
To ensure all meeting spaces are setup as per AMTC standards and the client brief
Ensure that all delegates are welcomed in a friendly and professional manner
Ensure client events run smoothly from start to finish
Advise the events team and other relevant contacts on changing client needs relating to IT, room layouts and catering
Set up and clear rooms, move furniture and equipment as required in accordance with AMTC Health and Safety and manual handling requirements
To be a point of contact for any queries during the day and ensure that these queries are dealt with efficiently
To build client and staff relationships to the benefit of the operation
To cover reception when required, providing excellent customer service in accordance with standard operating procedures
Person Specification
We are looking for a candidate who is/has:
Understanding of the events industry including event co-ordination, event management and F&B service delivery (required)
Good level of IT skills – proficient in the use of all Microsoft Office packages (required)
Basic understanding of virtual meeting/ event platforms with a desire to learn more (desirable)
Knowledge of the Condeco booking system (desirable)
Competencies / Behaviours
A personable and articulate team player, presentable at all times with excellent customer service and organisational skills
Willing to travel throughout the UK to support offsite events, if required
Willing to work evenings and weekends, if required
Demonstrates a willingness to learn and advance skills
Self-motivated and positive with ability to meet deadlines
Pragmatic hands on approach to problem solving
Can work independently and as part of a team
Ability to remain calm under pressure
Ability to demonstrate problem solving abilities
Self-motivated with a positive 'can-do' attitude and a willingness to learn new skills
Ability to adapt and embrace change
Commitment to observing the MTC's Equality & Diversity Policies
Always striving to improve the event delivery experience.
General Skills / Attributes
Excellent attention to detail
Excellent problem solving skills, with the ability to work under own initiative, quickly make a judgement and implement effective action
Excellent time management
Evidence of working in a complex environment and dealing with change (desirable)
For more information, please see the job description attached.
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