Event Staff
2 weeks ago
About Us
Frasers Group is a leading international retailer with a portfolio of brands that includes Sports Direct, House of Fraser, and more.
Job Summary
We are seeking a highly motivated and customer-focused Event Staff to join our team on a casual basis. As an Event Staff member, you will be responsible for providing exceptional customer experiences for every event attended at our venue.
Key Responsibilities
- Ensure the health, safety, and welfare of all customers, other staff members, and yourself.
- Control access and egress to the venue.
- Respond to and report incidents as they occur, including ejecting unsuitable individuals when necessary.
- Search bags and the public upon arrival as required.
- Monitor crowd safety and behavior.
- Perform safety checks.
- Direct customers to achieve an even flow of people to and from the venue.
- Assist in the safe operation of the venue.
- Staff entrances, exits, and other strategic points, such as fire exits and exit gates.
- Recognize crowd conditions to prevent overcrowding and ensure safe ingress, circulation, and egress.
- Assist customers and emergency services in emergency situations.
- Respond to emergencies, raise the alarm, and take immediate action.
- Undertake specific duties in an emergency or as directed by an event manager or security manager.
- Provide basic emergency first aid.
- Perform any other duties deemed reasonable for the role.
- Hold a valid SIA License.
Requirements
- Valid SIA License.
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