Event Stewarding Staff
2 weeks ago
About the Role:
We are seeking a highly motivated and customer-focused Event Stewarding Staff to join our team on a casual basis at Frasers Group. As an Event Stewarding Staff, you will play a vital role in providing an exceptional experience for our guests at every event attended at our venue.
Key Responsibilities:
- Ensure the health, safety, and welfare of all customers, other stewards, staff members, and yourself.
- Conduct regular safety checks to identify potential hazards and take corrective action.
- Control or direct customers entering or leaving the venue to maintain a smooth flow of people.
- Assist in the safe operation of the venue, including staffing entrances, exits, and other strategic points.
- Recognize crowd conditions to prevent overcrowding and ensure safe ingress, circulation, and egress.
- Assist customers and emergency services in the event of an emergency.
- Respond to emergencies, raise the alarm, and take immediate action.
- Undertake specific duties in an emergency or as directed by an event manager or security manager.
- Provide basic emergency first aid.
- Be willing to undertake NVQ Level 2 Spectator Safety.
- Perform other duties as reasonably required for the role.
Requirements:
- Excellent customer service skills.
- Ability to work in a fast-paced environment.
- Strong communication and teamwork skills.
- Basic knowledge of health and safety procedures.
- Ability to work flexible hours, including evenings and weekends.
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