Head of Events and Operations Manager

6 days ago


Coventry, Coventry, United Kingdom Mayflower Recruitment Ltd Full time
Job Description

We are seeking an experienced Event Operations Director to lead our events team and deliver complex event plans. The ideal candidate will have a proven track record in event management, with experience in managing direct reports and leading multiple projects simultaneously.

Key Responsibilities:
  • Develop and implement event plans, including traffic management, security, and crowd control.
  • Manage a team of event staff, including casual workers, to ensure seamless event execution.
  • Collaborate with stakeholders to ensure high-level event delivery and maintain strong relationships with clients.
  • Oversee the development and implementation of risk assessments, traffic management plans, and crowd management plans.
  • Manage company equipment, stock, vehicles, and uniforms across the UK.
  • Stay up-to-date with industry innovations and best practices, attending industry events and conferences as required.
  • Work with the training department to ensure all casual workforce have a training pathway to ensure compliance with stewarding and traffic management guidance.
  • Ensure all relevant processes and procedures are followed by the team and are fully compliant with all British Standards and legal requirements.
  • Provide detailed and accurate reports to management highlighting areas of concern and escalating any future challenges or risks.
  • Work closely with Finance/Payroll to ensure hours are recorded accurately and pay is processed appropriately for work completed.
  • Protect sensitive personal data, ensuring it is handled in full compliance with GDPR requirements.
Requirements:
  • 5+ years' experience in an operational/events environment.
  • 5+ years' experience in line management, with a proven track record of effective coaching and mentoring.
  • SIA DS license (desirable).


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