Front Office Manager

2 months ago


Liverpool, Liverpool, United Kingdom Aloft Liverpool Full time

JOIN OUR FAMILY

At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the look out for new talent to join us on our journey...

A DAY IN THE LIFE OF A FRONT OFFICE MANAGER AT ALOFT LIVERPOOL

What you'll be doing...

Reporting to the Operations Manager you can expect your working day to include the following.

Manage the Front Office & Nights Team to ensure smooth operation and exceptional guest service.
Uphold company policies and procedures, ensuring team members are well-informed and compliant.
Foster strong working relationships with other managers and departments to facilitate effective collaboration.
Monitor staff performance and provide necessary guidance and coaching for improvement.
Maintain optimal staffing levels to meet business needs and ensure efficient operation.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

To succeed in the role of Front Office Manager , you will need the following qualities and skills.

Previous experience in a similar role within the hospitality industry.
Excellent leadership and communication skills.
Strong organisational and problem-solving abilities.
Ability to thrive in a fast-paced environment and handle multiple tasks effectively.
Knowledge of Opera is desirable.

WHAT WE OFFER

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
Discounted hotel room rates for you and your friends & family
Extra days holiday for your birthday
Flexible working arrangements
Pension
Free meals on duty saving you over £1000 per year

To learn more about our full benefits package, click here to watch our employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .

International Talent Welcome: We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.

#LifeatRBH



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