Front Office Manager
2 months ago
Job Summary
We are seeking a highly skilled and experienced Front Office Manager to join our team at RBH. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our front office and delivering exceptional guest service.
Key Responsibilities
- Manage the Front Office and Nights Team to ensure seamless service delivery and high guest satisfaction.
- Develop and implement effective strategies to drive team performance and productivity.
- Foster strong relationships with other departments to ensure seamless communication and collaboration.
- Monitor and analyze team performance, identifying areas for improvement and implementing corrective actions.
- Maintain optimal staffing levels to meet business needs and ensure efficient operation.
Requirements
- Previous experience in a similar role within the hospitality industry.
- Excellent leadership and communication skills.
- Strong organizational and problem-solving abilities.
- Ability to thrive in a fast-paced environment and handle multiple tasks effectively.
- Knowledge of Opera is desirable.
What We Offer
- Discounted hotel room rates for you and your friends and family.
- Extra days holiday for your birthday.
- Flexible working arrangements.
- Pension.
- Free meals on duty saving you over £1000 per year.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
International Talent Welcome
We are open to sponsoring candidates from overseas who possess the right skills and qualities for the role. RBH holds a sponsorship license, making the immigration process a smooth journey for the right candidate.
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