Front Office Manager

1 month ago


Liverpool, Liverpool, United Kingdom RBH Full time
Front Office Manager

At RBH, we're passionate about delivering exceptional guest experiences. As a Front Office Manager, you'll play a key role in ensuring our guests feel welcome and valued.

Key Responsibilities:
  • Lead the Front Office team to provide seamless service and exceptional guest experiences.
  • Uphold company policies and procedures, ensuring team members are well-informed and compliant.
  • Foster strong working relationships with other managers and departments to facilitate effective collaboration.
  • Monitor staff performance and provide necessary guidance and coaching for improvement.
  • Maintain optimal staffing levels to meet business needs and ensure efficient operation.
Requirements:
  • Previous experience in a similar role within the hospitality industry.
  • Excellent leadership and communication skills.
  • Strong organisational and problem-solving abilities.
  • Ability to thrive in a fast-paced environment and handle multiple tasks effectively.
  • Knowledge of Opera is desirable.
What We Offer:
  • Discounted hotel room rates for you and your friends & family.
  • Extra days holiday for your birthday.
  • Flexible working arrangements.
  • Pension.
  • Free meals on duty saving you over £1000 per year.

We're committed to creating a diverse and inclusive workplace culture. If you're passionate about delivering exceptional guest experiences and have the skills and qualities we're looking for, we'd love to hear from you.



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