Assistant Clinic Manager
2 months ago
Assistant Clinic Manager
up to 30,000 + Commission
Wilmslow
Our client is a renowned industry leader for feet, hands, and legs treatments and products sold in luxury clinics, top spas, and prestigious retailers. We are currently seeking an assistant clinic manager to both run the reception and clinic.
You will be responsible for ensuring smooth front desk operations and assisting with the day-to-day running of our clinics. This is an exceptional opportunity for an ambitious candidate who wants to enhance their skillset within the setting of an award-winning luxury brand.
Please be aware that even though this is a managerial position, you would still be expected to work on the front desk as part of your duties. This is very much a patient facing role
Key Responsibilities:
Manage all staff including front of house, clinicians and beauty therapist
Warmly greet clients and notify assigned beauty therapist/podiatrist of their arrival
Welcome walk-ins, address inquiries about services, and schedule appointments based on availability
Handle appointment bookings and upselling, both via phone and email
Input staff rotas into the booking system
Update client details on our client's booking system, including telephone numbers, email addresses, and payment information
Assist with stock control and support
Provide assistance with end-of-day procedures
Support Clinic Managers with various tasks as required
Requirements:
Previous experience in Front of House or reception duties
Ability to work efficiently and be self-motivated
A quick learner with a desire to develop skills and progress within the company
Proficiency in computer applications such as Outlook and Word, along with experience in appointment booking systems
Positive "can-do" attitude and strong interpersonal skills
Ability to build and maintain professional relationships
Excellent phone etiquette and fluency in both written and spoken English
What we offer:
Competitive salary
28 days of holiday, including bank holidays
Pension scheme
Opportunities for career progression and transfers within the organisation
Discount on products and treatments
Commission on all retail products sold
Increased holiday entitlement based on length of employment
This is a full-time position requiring five days of work per week, including at least one day on the weekend.
This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions about this role, please don't hesitate to get in touch.
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