Service Charge Manager
2 months ago
London Bridge
Up to £54,000
We are looking to recruit a Service Charge Manager.
We are one of the UKs leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas.
Our ethos is simple, by providing customers with a safe and decent home it allows them to realize their potential, enjoy their environment and contribute to their community.
As a Service Charge Manager, you will be leading the Service Charge Team to deliver accurate service charges for our properties.
You will play a crucial role in managing team performance, ensuring compliance with legislative requirements, and contributing to the financial stability and reputation.
ResponsibilitiesProvide leadership, guidance, and coaching to the service charge team.
Foster a collaborative, inclusive, and supportive team environment.
Identify and provide ongoing training to ensure the team has necessary skills and knowledge.
Set clear goals, monitor performance against KPIs, and conduct regular reviews.
Stay updated on regulations, legislate, and develop service charge policies in line with laws and regulations.
Lead the annual estimate setting and statement production for the team, ensuring accuracy and strict deadlines.
Skills and Experience Required
Minimum 3 years of management experience in a service charge calculations and compliance role.
Strong leadership and team management skills.
Knowledge of financial analysis and risk mitigation in service charge processes.
Ability to manage end-to-end administration of service charges, including budgeting, reconciliation, and customer interactions.
Benefits
A fantastic pension
Life assurance
Great holidays
An award-winning flexible benefits package
Volunteering days
Diversity and inclusion are integral to the Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative.
Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and were committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique.
We are a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process.
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